Jump to content
themixtapechannel

After 6.2.6 upgrade. Product Description Box & Search Engine Box Missing

Recommended Posts

Hi, Too all our cubecart fans and users. I upgraded to 6.2.6 and everything seems to be working just fine, but on the Admin panel. In Products, the description insertion box is now missing, and also notice that in the search engine tab, also missing one box if I'm correct. I've tried re uploadging all the admin files again, downgraded back to 6.2.5 and then back up to 6.2.6 among other testing without any luck on resolving this issue. If anyone has any suggestings, would be most appreciated in this matter. I've added a few pictures of said issue to view a better idea.20190906_135242.jpg.385b33ded665c398743b1072804b37e2.jpg20190906_135232.jpg.835fb99bf4740ed13979fd9b581b9e15.jpg

Thank you in advance for any heads up in this matter!

Eddie

 

Share this post


Link to post
Share on other sites

Hey Al, Thank you very much for the heads up. I had done that and didn't work the first time. But I managed to get it to work by noticing that I also had a double admin.php file, then hard refreshed and all worked. Thank you once again!

Eddie

Share this post


Link to post
Share on other sites
16 hours ago, themixtapechannel said:

noticing that I also had a double admin.php file

Having two admin.php files is a sign that an upgrade hasnt been done correctly and you need to very carefully check because this usually leaves you with files from mixed versions.  There are a few threads in the forums where there is a detailed checklist of steps to take

Share this post


Link to post
Share on other sites

Hey havenswift-hosting,

Thank you very much for the heads up. Yeah I'm aware of that, and for those reasons I just decided to play it safe and simply went back from a full backup and just re did the upgrade with everything being smooth and back on track. Again thank you very much, I appreciate you guy all always!

 

Eddie

 

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...