[email protected] Posted November 27, 2019 Share Posted November 27, 2019 Just done an install of latest version on my 1and1 Ionos server but get white page at front end and admin loads main page but no content showing on any tab. What have I done wrong? Link to comment Share on other sites More sharing options...
[email protected] Posted November 27, 2019 Author Share Posted November 27, 2019 Fatal error: Access denied for user 'dbu279687'@'localhost' (using password: YES) in /homepages/30/d242004205/htdocs/homepages/store_Chasellesdiffusers.co.uk/classes/db/mysqli.class.php on line 42 Now get this error on front and back end after correcting host to localhost in includes/global.inc.php What to do now? Link to comment Share on other sites More sharing options...
bsmither Posted November 27, 2019 Share Posted November 27, 2019 Access Denied is most often the wrong spelling of the username, or the wrong spelling of the password, or the wrong spelling of the database name, or the database server is configured to give permission to that user to access that database by means other than what is being used (a domain name or machine name as opposed to a linux socket, localhost as opposed to an IP address, for examples). To get logged in to the admin side will require CubeCart making successful queries to the database. It looks like you got logged in as seen in the image above. Link to comment Share on other sites More sharing options...
havenswift-hosting Posted November 27, 2019 Share Posted November 27, 2019 1 and 1 rarely have databases on localhost and generally use separate / external database servers but Brian is correct that to get as far as you are indicates that you are connected - are you sure that the error you saw is happening now and isnt a old issue since solved ? If the database issue is now fixed then a deeper investigation would be required to see what is going on as it could be a number of things Ian Link to comment Share on other sites More sharing options...
[email protected] Posted November 27, 2019 Author Share Posted November 27, 2019 Thanks guys. Fixed by doing new install. The 1st one I selected MySQL 5.7 now using default 5.5 and seems ok. Link to comment Share on other sites More sharing options...
havenswift-hosting Posted November 27, 2019 Share Posted November 27, 2019 There should be no issues using MySQL 5.7 but going back to use 5.5 is a massive backward step ! 5.6 is petty old by itself and is being replaced / removed from many hosting environments Link to comment Share on other sites More sharing options...
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