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New Install Get white screen at fromnt end and admin just keeps trying to load pages


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Fatal error: Access denied for user 'dbu279687'@'localhost' (using password: YES) in /homepages/30/d242004205/htdocs/homepages/store_Chasellesdiffusers.co.uk/classes/db/mysqli.class.php on line 42   Now get this error on front and back end after correcting host to localhost in includes/global.inc.php  What to do now?

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Access Denied is most often the wrong spelling of the username, or the wrong spelling of the password, or the wrong spelling of the database name, or the database server is configured to give permission to that user to access that database by means other than what is being used (a domain name or machine name as opposed to a linux socket, localhost as opposed to an IP address, for examples).

To get logged in to the admin side will require CubeCart making successful queries to the database. It looks like you got logged in as seen in the image above.

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1 and 1 rarely have databases on localhost and generally use separate / external database servers but Brian is correct that to get as far as you are indicates that you are connected - are you sure that the error you saw is happening now and isnt a old issue since solved ?  If the database issue is now fixed then a deeper investigation would be required to see what is going on as it could be a number of things

Ian

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