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I need help recovering my admin login info


K Body

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Hello, I can't remember my CubeCart admin login information. I keep requesting the reset and it says email sent, but it never comes.  How can I reset or get into my admin section. I haven't used the site for awhile. I need to place all items at zero availability. Please help.

 

Thank you!

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The first thing to check is that you have the correct admin username and admin's email address.

You will need to use an external database utility to view the database table CubeCart_admin_users.

Take note of the username and email address for the admin you are wanting to login as.

Use these in the Forgot Password screen.

Also while viewing that database table, take note if there is any content in the 'verify' column. If so, then CubeCart tried to perform this action, but the email didn't send or got put in the spam folder.

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Assuming that you have a cpanel or plesk etc?

Log in to this hosting admin panel, find and open PHPMyAdmin.

Down the left hand column, locate the database which corresponds to your cart.

Click on the + sign to expand the tables.

Find the table which BSmither refers to.

 

Your login and email address will be clearly visible

 

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