Jump to content
Sign in to follow this  
K Body

I need help recovering my admin login info

Recommended Posts

Hello, I can't remember my CubeCart admin login information. I keep requesting the reset and it says email sent, but it never comes.  How can I reset or get into my admin section. I haven't used the site for awhile. I need to place all items at zero availability. Please help.

 

Thank you!

Share this post


Link to post
Share on other sites

The first thing to check is that you have the correct admin username and admin's email address.

You will need to use an external database utility to view the database table CubeCart_admin_users.

Take note of the username and email address for the admin you are wanting to login as.

Use these in the Forgot Password screen.

Also while viewing that database table, take note if there is any content in the 'verify' column. If so, then CubeCart tried to perform this action, but the email didn't send or got put in the spam folder.

Share this post


Link to post
Share on other sites

Assuming that you have a cpanel or plesk etc?

Log in to this hosting admin panel, find and open PHPMyAdmin.

Down the left hand column, locate the database which corresponds to your cart.

Click on the + sign to expand the tables.

Find the table which BSmither refers to.

 

Your login and email address will be clearly visible

 

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this  

×
×
  • Create New...