Jump to content

I do not receive mail when I ask for a password reset.


Recommended Posts

In admin, Email Log, see if there is an entry for having sent the Admin Password Recovery email.

When you had earlier examined the CubeCart_admin_users database table, did you notice at that time if the 'verify' field was empty, or did it have a random hash value (32 characters)?

Link to post
Share on other sites
  • 9 months later...

Regarding an empty Email Log, assuming something gets logged, in admin, Store Settings, Advanced tab, "Log Retention" section (only in the past few versions of Cubecart), the admin can specify how many days, an integer number, worth of logs to keep (blank entry or 0 to keep them all).

The preset value is 30 days.

In admin, Email Contents, check to see if there is the flag for your language in the Admin: Recover Password list item.

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...