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Mobile site issues


Retrodisco

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Customers are having issues with my store solely on mobiles. They can add items to the cart, but clicking to checkout or make an account just send you back to the item, the cycle repeats and repeats.

The only way to solve it is to click the store logo to go back to the home page and then click on the cart then, at all other points it just wont progress, until you go back to home and try again. Most people dont do this and just give up.

I had three people just yesterday email to say they couldn't buy due to not being able to move forward to checkout.

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Have you verified your customer's complaints?

I am not experiencing any problems so far.

Something is in the cart. I click the shopping cart icon and the page slides left to show the Your Basket window. I click the Secure Checkout button and I next see the Checkout page.

 

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