WhiteWillowStitching Posted January 26, 2020 Share Posted January 26, 2020 So after a web host change I decided to start over with a fresh install. I set up all my categories, image and download folders set up and loaded and finally get to add products. The problem is that when I try to test them in the live store clicking on a category or popular product, even searching for the item does no good because when you click on the item the URL shows it correctly but all I get is a picture of the home page. It does not bring up the item. What did I do wrong? EDIT Every link I click on shows the URL changing but never leaves the home page. The site is whitewillowstitching.com Link to comment Share on other sites More sharing options...
bsmither Posted January 26, 2020 Share Posted January 26, 2020 Please be sure that: * the .htaccess file has the proper URL rewrite directives * the hosting environment's web server has URL rewriting enabled * the hosting environment's web server has .htaccess overrides allowed Looking at the page's source in the browser, the canonical link in the <head> section looks weird: <link href="https://whitewillowstitching.com/index.php?url=majestic-bald-eagle-cross-stitch-pdf-chart.html" rel="canonical"> Please check if there may be some extra directives in the .htaccess file that would affect any rewrite rules. Link to comment Share on other sites More sharing options...
bsmither Posted January 26, 2020 Share Posted January 26, 2020 Also, in the Homepage document's image, the URL is using a full non-secure (http) format, while the page is being sent securely (https). This may trip up some browsers as having mixed content - which could deny the request. To fix this, in the Homepage document editor, the image properties dialog box, either start the URL with // or just a single slash (or just the filename if the file is in the root directory). I also see that the request for this image is 301 bounced to use a secure (https) URL. So, there is a specific directive in the .htaccess file or a general directive in the Cpanel configuration for the site. Link to comment Share on other sites More sharing options...
WhiteWillowStitching Posted January 26, 2020 Author Share Posted January 26, 2020 Thank you! We just switched from a CPanel account to DirectAdmin I am betting there are settings I need to change that I still haven't learned about. I'll get my tech, and if needed the webhost techs involved now that I know where to make them start fixing things. Link to comment Share on other sites More sharing options...
WhiteWillowStitching Posted January 26, 2020 Author Share Posted January 26, 2020 Thank you again Bsmither it is fixed and working! Link to comment Share on other sites More sharing options...
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