Jump to content

Serious problems with 6.2.9


M6VMO

Recommended Posts

Hi,

I have the impression version 6.2.9 is playing me up something rotten.

Many of the functions work OK, but, in the admin panel, when I want to switch from one function to another, it takes ages, the same for some features on the shop front, one in particular is the contact form, after filling it in, it takes ages to respond, and then, every single time, it gives me an error message, saying "An error ocurred while sending your message, try again", yet all my settings are correct.

The same for email, I keep getting the message the connection failed when I test, but after a long time I do get the test emails.

By the way, the slow loading has nothing to do with my internet connection, as no other sites load like that.

Any further advice please?

Thanks in advance.

 

 

Link to comment
Share on other sites

4 hours ago, Al Brookbanks said:

Can you share with us what the problem was so others can potentially benefit?

Of course I can, it was very simple really:

I switched (In Settings=>Store Settings=>Advanced Tab) from Email with TLS to Email with SSL.

The reason why I had to post here was because I tried that solution before and it wouldn't work then (maybe the fault itself was the cause, I don't know).

No matter what, this could be a useful tip, because it caused me nightmares.

 

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...