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Stock is not correct


eeyk

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Hello, I hope someone can help me with this issue.
When i have a item in stock for 5 times and i put 4 in my Cart the system will say it's sold out, but than i still have 1 left in stock.
is this a bug or can i turn this off? when the costumer go to his cart he can change the amount of items to 5. but if you press 5 time add it will say out of stock.

 

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Welcome eeyk! Glad to see you made it to the forums.

If you are just now building your store, and have just now set the quantity in stock at 5 from some lower number previously, then the storefront may still think the quantity is at that lower number. The storefront may not know the contents of the database has been updated.

When making changes to the store from the administration pages, there will be an illuminated button at the upper-right corner saying to Clear Cache. This is important to click on that button so that the storefront fetches fresh data from the database instead of using cached data.

If, after clearing the cache, the storefront will still not allow you put all that you have in stock in your basket, then we need to elsewhere.

This is not normal CubeCart behavior.

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