vidmarc Posted May 2, 2020 Share Posted May 2, 2020 re: PayPal Commerce Platform 1.2.15 One example, any suggestions? Quote Paypal checkout didn’t work. I tried it on two different browsers (Firefox, Internet Explorer) but the Paypal pop up window kept closing immediately, so I gave up." Quote Link to comment Share on other sites More sharing options...
Al Brookbanks Posted May 2, 2020 Share Posted May 2, 2020 Latest version? 1.3.5? Quote Link to comment Share on other sites More sharing options...
vidmarc Posted May 2, 2020 Author Share Posted May 2, 2020 Thanks, had no idea it had been updated so recently. Quote Link to comment Share on other sites More sharing options...
vidmarc Posted May 12, 2020 Author Share Posted May 12, 2020 After the update, we're still having some users eexperience problems: Quote "I just tried again and at the checkout screen after I tap on pay with PayPal it shows me a symbol like a padlock and sends me back to the checkout screen. I hope this info helps." Quote Link to comment Share on other sites More sharing options...
vidmarc Posted May 15, 2020 Author Share Posted May 15, 2020 (edited) Can anyone help? So many orders are n ot completeing and are stuck at Pending. Quote Sale is live now but tons of people are unable to check out. Like TONS. Need assistance ASAP. Can you help? Edited May 15, 2020 by vidmarc Quote Link to comment Share on other sites More sharing options...
vidmarc Posted May 15, 2020 Author Share Posted May 15, 2020 (edited) On 5/2/2020 at 12:56 PM, Al Brookbanks said: Latest version? 1.3.5? Yes, Have had to switch to previous website. Edited May 15, 2020 by vidmarc Quote Link to comment Share on other sites More sharing options...
Christopher Short Posted May 17, 2020 Share Posted May 17, 2020 I actually have had several customers with the same issues, always on firefox or ie. Quote Link to comment Share on other sites More sharing options...
RobinSomes Posted May 17, 2020 Share Posted May 17, 2020 I'm having the same problem myself, trying to put through a test order on a new product. CC6.2.9 / PayPal Commerce Platform 1.3.5 Quote Link to comment Share on other sites More sharing options...
Christopher Short Posted May 17, 2020 Share Posted May 17, 2020 16 minutes ago, RobinSomes said: I'm having the same problem myself, trying to put through a test order on a new product. CC6.2.9 / PayPal Commerce Platform 1.3.5 same versions for me Quote Link to comment Share on other sites More sharing options...
vidmarc Posted May 18, 2020 Author Share Posted May 18, 2020 This needs urgent attention. Had to mothball a Cubecart site because of this. Quote Link to comment Share on other sites More sharing options...
Christopher Short Posted May 18, 2020 Share Posted May 18, 2020 Just had a 2nd customer today not order because they had no payment buttons on ie. Quote Link to comment Share on other sites More sharing options...
NiteFox Posted May 19, 2020 Share Posted May 19, 2020 Have you reached out to Al or has he reached out to you privately? If not either post on the plugin forum post (which I think he follows) or pop an email to [email protected] to bring this post to his attention. Its possible this post is been overlooked. Quote Link to comment Share on other sites More sharing options...
Al Brookbanks Posted May 19, 2020 Share Posted May 19, 2020 I've seen it but I haven't been able to look yet. Helpdesk is priority. Quote Link to comment Share on other sites More sharing options...
Christopher Short Posted May 19, 2020 Share Posted May 19, 2020 Can anyone help recreate this issue and post it here? Quote Link to comment Share on other sites More sharing options...
Al Brookbanks Posted May 19, 2020 Share Posted May 19, 2020 Yes please. I can't reproduce the issue at all. I can't help without more info. Quote Link to comment Share on other sites More sharing options...
Christopher Short Posted May 26, 2020 Share Posted May 26, 2020 I had a customer tonight get undefined while paying with a visa. It is in red letters under the paypal credit banner on chrome, about the pay by card box. The process button updates to show please wait but never goes through. Quote Link to comment Share on other sites More sharing options...
Al Brookbanks Posted May 26, 2020 Share Posted May 26, 2020 Any red error message in the request log section during this time? Quote Link to comment Share on other sites More sharing options...
Christopher Short Posted May 26, 2020 Share Posted May 26, 2020 Request Sent (cURL) - https://api.paypal.com/v2/checkout/orders/ Error:cURL Error (22): The requested URL returned error: 400 Bad Request Response received (400 - Bad Request Quote Link to comment Share on other sites More sharing options...
Al Brookbanks Posted May 26, 2020 Share Posted May 26, 2020 That's all it says? There is nothing to work from there. Can you copy/past the request data? (Please remove sensitive data). Quote Link to comment Share on other sites More sharing options...
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