keat Posted September 23, 2020 Share Posted September 23, 2020 The API doesn't seem to be updating orders to processing, so staff are not receiving the order notification from the web site. Link to comment Share on other sites More sharing options...
Christopher Short Posted October 5, 2020 Share Posted October 5, 2020 I have this happen on random orders. Had 7 come in yesterday, 1 didn't update. Link to comment Share on other sites More sharing options...
havenswift-hosting Posted October 6, 2020 Share Posted October 6, 2020 PayPal quite often have random problems like this - we have had a a few days where about 50% of our customers that use PayPal havent been receiving the PayPal notification of payment but others have. This is spread across multiple servers and where others on those same servers havent had any problems. Clients have spoken to PayPal who as usual say that there are no problems on their system - amazing that PayPal NEVER seem to have any problems ever with any of their systems lol Then miraculously, it all starts working again for all the customers, all at the same time Link to comment Share on other sites More sharing options...
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