tucstore Posted November 22, 2020 Share Posted November 22, 2020 good afternoon my customers are complaining that the cart basket keeps emptying itself "It's let me put it in my basket, but then when I view my basket it says it's not there (even though the number above the basket implies it is). " Link to comment Share on other sites More sharing options...
Al Brookbanks Posted November 22, 2020 Share Posted November 22, 2020 What PHP version are you guys using? Link to comment Share on other sites More sharing options...
Retrodisco Posted November 26, 2020 Share Posted November 26, 2020 was 5.6 but just changed to 7.4 Link to comment Share on other sites More sharing options...
tucstore Posted November 30, 2020 Author Share Posted November 30, 2020 im using php PHP Version 7.3.24 i just walked a customer through this situation and this is how it went user comes to the website put things in cart and then clicked login/register and registered and then went to checkout, which is when things started going funny. user logs out and adds items to the cart as guest and never logs in checks out as guest and it works success it might be worth coming out with a mod were you could disable the login/register button as its that button thats cuasing the issue if the customer never clicked that button it would work Link to comment Share on other sites More sharing options...
3D Time Posted November 30, 2020 Share Posted November 30, 2020 i have a similar Problem but with random customers, it works fine for me, iv had 2 report that the cart is empty after adding items, seems odd. Link to comment Share on other sites More sharing options...
tucstore Posted November 30, 2020 Author Share Posted November 30, 2020 same here an update is needed i think to fix this 4 hours ago, 3D Time said: i have a similar Problem but with random customers, it works fine for me, iv had 2 report that the cart is empty after adding items, seems odd. same here Link to comment Share on other sites More sharing options...
Al Brookbanks Posted November 30, 2020 Share Posted November 30, 2020 It's coming..... pheeew. Link to comment Share on other sites More sharing options...
tucstore Posted November 30, 2020 Author Share Posted November 30, 2020 thank you for letting us know and a hello from suffolk uk x Link to comment Share on other sites More sharing options...
Al Brookbanks Posted November 30, 2020 Share Posted November 30, 2020 Hopefully tomorrow. I can pretty much wave to you from Cambridge. Suffolk is lovely. We head out that way a lot. Link to comment Share on other sites More sharing options...
tucstore Posted November 30, 2020 Author Share Posted November 30, 2020 5 minutes ago, Al Brookbanks said: Hopefully tomorrow. I can pretty much wave to you from Cambridge. Suffolk is lovely. We head out that way a lot. im sure i can from bury st edmunds x Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.