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Customer claims cart emptying itself

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im using php PHP Version 7.3.24


i just walked a customer through this situation and this is how it went


user comes to the website put things in cart and then clicked login/register and registered and then went to checkout, which is when things started going funny.


user logs out and adds items to the cart as guest and never logs in

checks out as guest and it works success


it might be worth coming out with a mod were you could disable the login/register button


as its that button thats cuasing the issue


if the customer never clicked that button it would work



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