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an edit for email sent to customer on complete order


tucstore

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hey guys

so the email that gets sent to my customers is only a generic " your item is on its way" email

 

is there a way that the email to the client could include the delivery tracking number and service used

 

i am getting a lot of customers emailing saying

 

i have got your email about my goods on its way but can i please get the tracking information for the order please

 

and im having to go back to the order click delivery and copy and paste the data manually and email me them manaully

 

so in a nutshell

when a person orders and pays on my site the order is set to processing

i then do there order

i purchase a postage label from either paypal or royal mail website

i copy and paste the tracking information into the delivery tab

and go page to order page and change to order complete and hit save and refresh

the email that is then sent to the customer when i change to order complete

its that email i would like the following field information to be given to the customer

 

Shipping Information

 

shipping product field information :

Delivery Tracking (URL or Code) :

 

hope someone could make a mod  thanks

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In Admin - file Manager, go in to your email contents & templates and edit the 'Order Complete' template, add whatever text and macros you want, so the tracking macro would be {$DATA.ship_tracking}. Use the plain text content.

Have a look at some of the other templates to get an idea of how you can use the macros , 'Order Confirmed' template is a good one to look at and you could copy that and edit it for your 'Order Complete' template by adding or removing macros.

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