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Ebay Orders import but no order number


kurraglen

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I have Ebay Orders module working Cubecart V6 and up until now both have worked fine until now. The last two orders synced from Ebay don't record any Cubecart order number.

Any clues anyone? I have attached a screenshot.

Cubecart version is the latest one. I just updated to the latest Ebay Orders after the first Ebay sale failed to record an order number but after updating to the latest Ebay Orders it is still not recording an order number.

Screenshot_2021-02-08 Admin Control Panel.png

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Which version of CubeCart are you using?

If 6.4.1 there is a massive bug in CubeCart that can cause this issue, the only real fix is to upgrade to 6.4.2

Also, which version of the Ebay Orders module is in use?

We had several customers report this issue with CubeCart 6.4.1, all resolved in 6.4.2. relates to this defect:

https://github.com/cubecart/v6/issues/2670

feel free to raise a support ticket with us if needed

 

 

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