misstheresa2009 Posted June 3, 2021 Share Posted June 3, 2021 Hello Everyone! I design cubecart templates and I would like to offer my clients maintenance and technical support services. Is it possible for me to sign up for tech support and offer this to my customers? In other words, if a client has an issue they can open a ticket with my business and I will solve it. Is this possible with Cubecart? Best Regards! Quote Link to comment Share on other sites More sharing options...
Al Brookbanks Posted June 3, 2021 Share Posted June 3, 2021 One support account is valid for one store. Quote Link to comment Share on other sites More sharing options...
Noodleman Posted June 3, 2021 Share Posted June 3, 2021 You will need your own support services for your own products. We use HESK for our ticket system, works well, Quote Link to comment Share on other sites More sharing options...
misstheresa2009 Posted June 3, 2021 Author Share Posted June 3, 2021 20 minutes ago, Al Brookbanks said: One support account is valid for one store. Thank you for that info. 4 minutes ago, Noodleman said: You will need your own support services for your own products. We use HESK for our ticket system, works well, Thank you for that. Honestly, I have never heard of Hesk. Plesk, but not Hesk. Quote Link to comment Share on other sites More sharing options...
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