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Phone number replaced by 'disabled'


Ropes
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  • 3 weeks later...
  1. Log in to your PayPal account at paypal.com.
  2. Click the gear icon and select Account Settings.
  3. Click Website payments.
  4. Beside Website preferences, click Update.
  5. In Contact telephone number, choose this option for Contact telephone
    • On (Required Field) - requires that your customer enter their phone number when checking out
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Thanks ...went to PP. Not sure which phone number would appear on the confirmations as CC has  Phone  and  Cell   phone input boxes for the customer. Maybe they have entered a phone number in the box that CC does not show ... so the Q is which Phone Number does CC display, Phone  or  Cell or does it pull from PP?? .  PP suggest not making a phone number mandatory as "you may find customers do not complete the transaction" so left as was for now.

cheers

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