Phone number replaced by 'disabled'

[Ropes]

Upgraded to 6.4.4 and now the phone number is replaced on various email order confirmations and customer contact pages with the word 'disabled'. Any ideas?

[Al Brookbanks]

There is a PayPal setting for this. You can make the phone number required in your PayPal control panel.

[Koelpin67]

iv trying to login to it iv got the old password but would like to change it and iv used the recovery email but it wont let me reset it and cant login cuz it say s it dose not recognize me and is giving my my old phone number which is no longer active tellthebell

[Riceman]

Did you get this resolved?  I am having the same issue. When printing out an order it shows "Disabled" rather than a phone number.

Jason

[Al Brookbanks]

1. Log in to your PayPal account at paypal.com.
2. Click the gear icon and select Account Settings.
3. Click Website payments.
4. Beside Website preferences, click Update.
5. In Contact telephone number, choose this option for Contact telephone
   • On (Required Field) - requires that your customer enter their phone number when checking out

[Ropes]

Thanks ...went to PP. Not sure which phone number would appear on the confirmations as CC has  Phone  and  Cell   phone input boxes for the customer. Maybe they have entered a phone number in the box that CC does not show ... so the Q is which Phone Number does CC display, Phone  or  Cell or does it pull from PP?? .  PP suggest not making a phone number mandatory as "you may find customers do not complete the transaction" so left as was for now.

cheers