stefcor Posted February 10, 2022 Share Posted February 10, 2022 Hello, after upgrading to v6.5.0 b3, the e-mails notifications are not working anymore. Can somebody help me please? I'm using gmail... thank you !! Link to comment Share on other sites More sharing options...
bsmither Posted February 10, 2022 Share Posted February 10, 2022 Are there any clues in the admin, Email Log? Link to comment Share on other sites More sharing options...
stefcor Posted February 10, 2022 Author Share Posted February 10, 2022 problem is ... I don't see a e-mail log. have read about this, but I cannot find that tab in my admin? thank you so much for your help !!! Link to comment Share on other sites More sharing options...
bsmither Posted February 10, 2022 Share Posted February 10, 2022 No Email Log in the left-side panel Admin Navigation menu? Link to comment Share on other sites More sharing options...
stefcor Posted February 10, 2022 Author Share Posted February 10, 2022 sorry, indeed !!!!!! email log is empty ! "-- none --" is mentionned found it under 'reporting' I'm using this on the settings... the only error I see after trying to send a testmail is : [Deprecated] /home/customer/www/shop.projectorama.be/public_html/admin_RHhCnM/sources/settings.index.inc.php:125 - filter_var() [function.filter-var.php]: explicit use of FILTER_FLAG_SCHEME_REQUIRED and FILTER_FLAG_HOST_REQUIRED is deprecated but not only testmails are giving problems. Upon orders there is no e-mail send at all in any of the steps (pending, processing, complete etc...) could be an configuration problem, but I tried all possible settings of Gmail, checked the gmail account on its settings. and also tried another e-mail adres (not Gmail).. no change Link to comment Share on other sites More sharing options...
bsmither Posted February 10, 2022 Share Posted February 10, 2022 The deprecated message won't stop the sending. Please view in admin, Error Log, System Error Log tab, for any clues. Link to comment Share on other sites More sharing options...
stefcor Posted February 10, 2022 Author Share Posted February 10, 2022 looked in all the error logs... this is the only error I see nearly every test-mail I try. sorry but.... I'm hopeless...;-) system error.... the other log.... Link to comment Share on other sites More sharing options...
bsmither Posted February 10, 2022 Share Posted February 10, 2022 In the image several posts above, I see "Test (After Save)". Since CC650 is branched off of CC644, and CC644 does not say this (CC644 simply says "Test"), I am thinking your "upgrade" resulted in two or more folders, each starting with admin. Please verify if you have more than one folder starting with the letters "admin". If there are more than one, determine which folder has the latest date when viewing Cubecart's main directory listing. There is a file with the name /includes/global.inc.php that has a reference to the name of the administration folder that CubeCart will be using. It probably is using "admin_RHhCnM" - a folder that belongs to an older version of CubeCart. This reference must use the folder that belongs to CC650 -- probably having a date more recent than any other. Link to comment Share on other sites More sharing options...
stefcor Posted February 11, 2022 Author Share Posted February 11, 2022 thank you !!! I looked into it and found this, and didn't find any of this kind of probs I think. Do you see another aspect? A/ in relation to the directories and files on the hosting ground B/ the file you mentionned : so many many thanks for your help !!!! Link to comment Share on other sites More sharing options...
stefcor Posted February 11, 2022 Author Share Posted February 11, 2022 still searching.... i found this structure whereby I do notice 2 admin folders and 1 admin file. If I look at the dates, they are from my first install in 2018.... upgrades didn't change that.... What can I do please? Link to comment Share on other sites More sharing options...
bsmither Posted February 11, 2022 Share Posted February 11, 2022 From the screen shots above, I see what looks like a CubeCart set of files and folders in your hosting 'home' folder -- which also contains the /public_html/ folder. The web server is almost always configured to look in the /public_html/ folder for the files to serve when responding to requests to your web site. So, I conclude that CC650 was FTP'd into your 'home' folder when it should have been FTP'd into the /public_html/ folder, instructing the FTP to overwrite any and all existing files. (Make a backup first.) Link to comment Share on other sites More sharing options...
stefcor Posted February 11, 2022 Author Share Posted February 11, 2022 yes, this is now also clear for me. thank you. I'll proceed cleaning this and via 'FTP' all files and folders again.... thank you so far !!!! ! Link to comment Share on other sites More sharing options...
stefcor Posted February 11, 2022 Author Share Posted February 11, 2022 I could solve the problem !!! @ bsmither : thank you very much for your help. All your tips helped me to solve the problem. all you wrote helped me out ! conclusion : the upgrade was not done properly well.... Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.