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Email template specific to order status


Guillaume
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Hi everyone,

We have a Cubecart shop where we have defined an email template for (among others):

- Order confirmation

- Order dispatched

- Order cancelled

(See below screenshot taken from Dashboard / Documents / Email templates)

I wonder whether it is possible to define different templates which would be triggered based on email status.

What I am typically after is defining an email template which would be specificto pending orders (where we want to give customers instructions to pay offline, either by cheque or by bank transfer).

When I see the templates in the below screenshot, the names are quite intuitive. However, I'm not sure whether (and how) I can define the logic assigning one event (e.g. order status changed to pending) to one template? Appreciate any help anyone might have here.

image.png.6974a1a7530669534357d6e735215706.png

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