Promo codes

[Christopher Short]

Does anyone have a way to make a promocode for free shipping that actually removes the shipping charge from the invoice? I can get the charges removed from the billed total with paypal but it still reflects on the invoice and makes the invoice unbalanced. 

[bsmither]

Using a coupon that has the Free Shipping setting checked should show all shipping charges as zero - everywhere because that is what gets posted to the CubeCart_order_summary table, 'shipping' column.

For the order of which you are observing this difficulty, please verify the value in CubeCart_order_summary, shipping.

 

[Christopher Short]

7 hours ago, bsmither said:

Using a coupon that has the Free Shipping setting checked should show all shipping charges as zero - everywhere because that is what gets posted to the CubeCart_order_summary table, 'shipping' column.

For the order of which you are observing this difficulty, please verify the value in CubeCart_order_summary, shipping.

 

It reflects the charges there but it doesn't when paypal processes it. the DB shows shipping, invoice shows shipping, payment doesn't charge shipping. 

[bsmither]

So, the database table CubeCart_order_summary, for the order of interest, shows a non-zero value in 'shipping'.

Then, I must question whether a "Free Shipping" coupon was applied to the order.

 

[Christopher Short]

4 minutes ago, bsmither said:

So, the database table CubeCart_order_summary, for the order of interest, shows a non-zero value in 'shipping'.

Then, I must question whether a "Free Shipping" coupon was applied to the order.

 

I have screen shots of everything, the promo code is reflected but doesnt transfer to the invoice. It shows in the admin notes. Cannot get the screenshot loaded as it is too big...