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Paypal issue after server problem


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Posted (edited)

The server my shop resides on had an outage  on Sunday that was quickly resolved.  However since then Paypal functionality has been impacted.

 

If a user selects the Paypal Checkout from the initial checkout screen below all is well & they can check out.

Capture2.JPG.a25a65e068c242c8f52b29517560a8a7.JPG

 

 

If they click the Secure Checkout button they go to the following screen & the problem is encountered:

Capture.JPG.ae76d059aafe6bc3b617eacbf376d6fa.JPG

 

If they chose the Paypal Checkout button from this page a pop up launches & closes in less than a second.   I think it maybe the Paypal login window but it closes too fast to be 100% sure.   If they select the Pay by Card option is they get the following error - undefined & Please wait.....:

 

Capture3.JPG.f7783f2f6033d9a06c2a1b8f44b9bcd9.JPG

 

Does anyone one know what maybe causing this so I can give a little more info when reporting this to my service?

 

Thanks in advance.

 

 

Edited by fettlebox
clarity
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Many thanks.  It seems to have settled down for customers now - just one 'pending' order since I posted last & that could be unrelated.

I have upgraded to latest version of plugin & it's behaving normally for me now.

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