fettlebox Posted May 17, 2022 Share Posted May 17, 2022 (edited) The server my shop resides on had an outage on Sunday that was quickly resolved. However since then Paypal functionality has been impacted. If a user selects the Paypal Checkout from the initial checkout screen below all is well & they can check out. If they click the Secure Checkout button they go to the following screen & the problem is encountered: If they chose the Paypal Checkout button from this page a pop up launches & closes in less than a second. I think it maybe the Paypal login window but it closes too fast to be 100% sure. If they select the Pay by Card option is they get the following error - undefined & Please wait.....: Does anyone one know what maybe causing this so I can give a little more info when reporting this to my service? Thanks in advance. Edited May 17, 2022 by fettlebox clarity Quote Link to comment Share on other sites More sharing options...
fettlebox Posted May 17, 2022 Author Share Posted May 17, 2022 Just an update - my service did a test purchase by card & paypal without issue but I still get the same issue when testing myself. Quote Link to comment Share on other sites More sharing options...
Debyink Posted May 19, 2022 Share Posted May 19, 2022 I had this problem last month and Al sorted it out for me, maybe check to see if there is an update for the Paypal Commerce plugin. Quote Link to comment Share on other sites More sharing options...
fettlebox Posted May 19, 2022 Author Share Posted May 19, 2022 Many thanks. It seems to have settled down for customers now - just one 'pending' order since I posted last & that could be unrelated. I have upgraded to latest version of plugin & it's behaving normally for me now. Quote Link to comment Share on other sites More sharing options...
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