Cliff Posted July 26, 2022 Posted July 26, 2022 Hi All It's been a longtime since I was here. If this is the wrong place to put this please move /delete as necessary. Back in 2020 I tried to upgrade my site I have been with CC since 2011 and I broke it, I did not have a current back up. I tried to fix it but made a real cock up of it instead and made it worse. Covid tanked my business anyway so I left it as is for a few years 2years later I have but a back up from 2018 up (c-panel) The site is there but comes up as blank. Surprising how quickly you forget . It is from this point I need help. I am hoping there may be some moderately priced help available to bring the site up www.evansfishingtackle.com.au [email protected]
bsmither Posted July 26, 2022 Posted July 26, 2022 Please review this conversation: https://forums.cubecart.com/topic/51550-how-to-create-the-error-log/ The error log may give clues as to what is not happening.
keat Posted July 26, 2022 Posted July 26, 2022 Brains suggestion is definately the way to go initially. Create a new file ini-custom.inc.php in the root of your store. I did have issues with the memory size when i did this, so you might want to play with this. <?php # Custom initialization commands # Filename: ini-custom.inc.php # File location: main CubeCart folder ini_set('memory_limit', '256M'); ini_set('max_execution_time', '60'); ini_set('error_log', 'error_log'); ini_set('log_errors', 'on'); ?> To add to this, Cubecart support is extermely fair. You'd be hard pushed to find dedicated product support at such a price anywhere else. https://www.cubecart.com/technical-support
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