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The screenshot suggest that vital PayPal components haven't ben loaded. Please do two things;

1. Make sure the extension is at the latest version
2. Make sure you have a secure SSL connection. You must be logged into your store admin control panel over SSL.

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Yes, i go through the paypal connection page and at the end in ADMIN it says along the top - "congratulations you can now start bla-bla" and it stays the same as above?

5 minutes ago, MJPMalc said:

Yes, i go through the paypal connection page and at the end in ADMIN it says along the top - "congratulations you can now start bla-bla" and it stays the same as above?

977979216_Screenshot(6).png.00c06f6f6d1a5428da7f523136768427.png

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This is in the error log..

Date  
Today, 14:41
Request Sent (cURL) - https://api.paypal.com/v1/oauth2/tokengrant_type=authorization_code&code=C21AAOpin-RtjsoVdQVbbKP4ooADx-ySgiaMvMS8JM0rYvdS-m3xcZMyfXRPiber-zP1lGU_wSpKLDzbxzZFUIaGHvOYsaPlA&code_verifier=c651fa0d12d4a4f2668065d68484a601c59e5fdea6602b33f0d6cc8a61c52b565f48551a175a7c0dedd0c92b4b4fca813b90b1e8adb4321168623c7d120d55c2
Error:cURL Error (22): The requested URL returned error: 429
Response received (429 - Too Many Requests)
Today, 14:41
Request Sent (cURL) - https://api.paypal.com/v1/oauth2/tokengrant_type=authorization_code&code=C21AAOpin-RtjsoVdQVbbKP4ooADx-ySgiaMvMS8JM0rYvdS-m3xcZMyfXRPiber-zP1lGU_wSpKLDzbxzZFUIaGHvOYsaPlA&code_verifier=c651fa0d12d4a4f2668065d68484a601c59e5fdea6602b33f0d6cc8a61c52b565f48551a175a7c0dedd0c92b4b4fca813b90b1e8adb4321168623c7d120d55c2
Error:cURL Error (22): The requested URL returned error: 429
Response received (429 - Too Many Requests)
Today, 14:04
Request Sent (cURL) - https://api.paypal.com/v1/oauth2/tokengrant_type=client_credentials
Error:cURL Error (22): The requested URL returned error: 429
Response received (429 - Too Many Requests)
Today, 13:21
Request Sent (cURL) - https://api.paypal.com/v1/oauth2/tokengrant_type=authorization_code&code=C21AAPna6JdgCkU-KPUfO01TlZEJAW5ZbEJZljlpiYqt--ftCzrDe97xk0FhVLz8qbxgAcvADUrSgxjm3KvP4AGfuIHjQw8Kw&code_verifier=acd5c787dd2c207c1b2c6eba1716a71fa0af9dfbeed3faa610cba982b526e466503b3bc79383447aaa31dc83da5a04e10d9a0cb0a98a38b91881d70d9e164d11
Error:cURL Error (22): The requested URL returned error: 429
Response received (429 - Too Many Requests)

Screenshot (7).png

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PayPal commerce platform is working on Cube cart with this version of PayPal -->

Disable PayPal Commerce Platform
Accept card payment, PayPal and alternative payment methods via the new PayPal Commerce Platform for business.
1.6.6 Plugins CubeCart Limited   

 

It's asking for a plugin update, but i think it will stop working again if i update, is there a problem with the coding?

This was emailed from PayPal.

 

Hello Malcolm,

Thank you for contacting Global Technical Support.

Based on the information provided in the ticket, it is my understanding that you are having troubles in connecting to CubeCart shop. I apologize for the troubles that you are having with this.

Are you attempting to onboard with CubeCart as a vendor merchant? It appears that there is an issue in their onboarding flow.

Would it be possible to retry and get the source code from the error page

How to View Source Code
The first step in checking your website’s source code is to view the actual code. Every web browser allows you to do this easily. Below are the keyboard commands for viewing your webpage source code for both PC and Mac.
PC
    • Firefox – CTRL + U (Meaning press the CTRL key on your keyboard and hold it down. While holding down the CTRL key, press the “u” key.) Alternatively, you can go to the “Firefox” menu and then click on “Web Developer,” and then “Page Source.”
    • Internet Explorer – CTRL + U. Or right click and select “View Source.”
    • Chrome – CTRL + U. Or you can click on the weird-looking key with three horizontal lines in the upper right hand corner. Then click on “Tools” and select “View Source.”
    • Opera – CTRL + U. You also can right click on the webpage and select “View Page Source.”
Mac
    • Safari – The keyboard shortcut is Option+Command+U. You also can right click on the webpage and select “Show Page Source.”
    • Firefox – You can right click and select “Page Source” or you can navigate to your “Tools” menu, select “Web Developer,” and click on “Page Source.” The keyboard shortcut is Command + U.
    • Chrome – Navigate to “View” and then click on “Developer” and then “View Source.” You also can right click and select “View Page Source.” The keyboard shortcut is Option+Command+U.




Sincerely,
William F
Global Technical Support
PayPal

Edited by MJPMalc
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I have opened a ticket with them, my hosting was not long ago taken over by a different company!!

At the moment it's running on PayPal plugin 1.6.6 but asking to update!

Hello,

We are having problems with PayPal/Cube cart, since you took over the webhosting the PayPal part of our website is not working correctly, PayPal does not seem to connect correctly as so there is something blocking it, we have been in touch with PayPal and Cube cart and they think it's something to do with the hosting your end, is there a way to share the info to them so they can investigate?

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4 hours ago, MJPMalc said:

I have opened a ticket with them, my hosting was not long ago taken over by a different company!!

At the moment it's running on PayPal plugin 1.6.6 but asking to update!

Hello,

We are having problems with PayPal/Cube cart, since you took over the webhosting the PayPal part of our website is not working correctly, PayPal does not seem to connect correctly as so there is something blocking it, we have been in touch with PayPal and Cube cart and they think it's something to do with the hosting your end, is there a way to share the info to them so they can investigate?

Currently when testing here (I placed a test order against order refs: 220920-154524-8637 & 220920-154745-4194 ) - I can get to the screen with the "PayPal checkout" button, when I click on this it opens a new window, then immediately closes.

Kind Regards,

Mike

----------------------------------------------
Ticket ID: #884108
Subject: Cubecart/PayPal
Status: Answered
Ticket URL: https://hostpresto.com/my/viewticket.php?tid=884108&c=ziwOACB9

 

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19 minutes ago, MJPMalc said:

Currently when testing here (I placed a test order against order refs: 220920-154524-8637 & 220920-154745-4194 ) - I can get to the screen with the "PayPal checkout" button, when I click on this it opens a new window, then immediately closes.

Kind Regards,

Mike

----------------------------------------------
Ticket ID: #884108
Subject: Cubecart/PayPal
Status: Answered
Ticket URL: https://hostpresto.com/my/viewticket.php?tid=884108&c=ziwOACB9

 

1183479586_Screenshot(10).png.36161fc7340b0d5776c6d1a9b7747dce.png

Info back from my hosting....

 

View Ticket #884108

 Reply  Close

Subject: Cubecart/PayPal

Posted by Mike E on 20/09/2022 (16:21)Operator

Hi Malcolm,

Still seems to open then immediately close the paypal pop-up window unfortunately.

Looking online I see a few others have had similar issues with deprecated PayPal / api versions. Is the plugin version the latest / most up to date?
It may also be worth double checking that the plugin hasn't been replaced with a newer different PayPal plugin as we've seen similar recently with other content management systems such as WordPress.

Kind Regards,

Mike

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