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Error 404 on viewing orders and products


andy@empaust.com.au

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These web addresses are for your admin backend. This area is NOT for public access.

But this web address:

https://empaust.com.au/?_a=product&product_id=1215

gets me the page for "Fire Strike Goggles Helmet Straps".

So, no problem with accessing data from the database.

Your web browser will have a feature called a "Developers Toolkit". It is usually activated by pressing the F12 key.

Once showing the toolkit, the Network screen will show you what was requested and what the web server sent back. (For the storefront, there seems to be a couple of missing or wrongly-named image files for the Kurouto grey theme.)

In admin, Error Log, System Error Log tab, see if there are any relevant messages as to what may have caused the 404.

With respect to CC646 (not CC644 but there should be no difference), asking to edit a product where there is no such product_id should just get you the standard Product Add/Edit screen with blank fields - not a web server's 404 response. (There is a difference between a web server's 404 response, which comes directly from the web server, and Cubecart's "Product, Category, Document 404 - Page Not Found". CubeCart's 404 has all the regular side panels, header, and footer areas.)

 

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