[email protected] Posted October 26, 2022 Share Posted October 26, 2022 Strange thing this morning. Opening unsettled orders, one order comes up as an error 404, Then I went to look at a product and its also opens new page with an error 404 Nothing my end has changed my end ? CubeCart Version 6.4.4 PHP Version (7.3 Recommended) 5.6.40 MySQL Version 5.7.40 Quote Link to comment Share on other sites More sharing options...
bsmither Posted October 26, 2022 Share Posted October 26, 2022 May we have a web address for the product showing the 404? Quote Link to comment Share on other sites More sharing options...
[email protected] Posted October 26, 2022 Author Share Posted October 26, 2022 Examples Order: https://empaust.com.au/admin_ACCO1810B.php?_g=orders&action=edit&order_id=221026-094733-3854&source=dashboard Product: https://empaust.com.au/admin_ACCO1810B.php?_g=products&node=index&sort[updated]=DESC&action=edit&product_id=1215 Quote Link to comment Share on other sites More sharing options...
[email protected] Posted October 27, 2022 Author Share Posted October 27, 2022 Cant seem to update orders either, like shipping information, Quote Link to comment Share on other sites More sharing options...
bsmither Posted October 27, 2022 Share Posted October 27, 2022 These web addresses are for your admin backend. This area is NOT for public access. But this web address: https://empaust.com.au/?_a=product&product_id=1215 gets me the page for "Fire Strike Goggles Helmet Straps". So, no problem with accessing data from the database. Your web browser will have a feature called a "Developers Toolkit". It is usually activated by pressing the F12 key. Once showing the toolkit, the Network screen will show you what was requested and what the web server sent back. (For the storefront, there seems to be a couple of missing or wrongly-named image files for the Kurouto grey theme.) In admin, Error Log, System Error Log tab, see if there are any relevant messages as to what may have caused the 404. With respect to CC646 (not CC644 but there should be no difference), asking to edit a product where there is no such product_id should just get you the standard Product Add/Edit screen with blank fields - not a web server's 404 response. (There is a difference between a web server's 404 response, which comes directly from the web server, and Cubecart's "Product, Category, Document 404 - Page Not Found". CubeCart's 404 has all the regular side panels, header, and footer areas.) Quote Link to comment Share on other sites More sharing options...
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