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Spinning Circles on Page Wont Stop


slic535

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i was working in the admin section of the site and when i went to orders the spinning circles came up and now it wont stop spinning so i can work in the admin area. how do i stop it from spinning? i am using the 6.4 update. When i hit the lock to unlock  it on the front login part it wont unlock either. normaly it will unlock and lock.

Edited by slic535
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I do not find anything specific to viewing the list of orders or add/edit a specific order that might cause the browser to show a "busy" indicator.

Near the browser's address bar, where there is usually a circular arrow (reload), when receiving content from the server, that icon will probably be an 'X'. While the "busy" indicator is showing, press the 'X'. Does the busy indicator go away?

Your browser's Developer Tools, Network tab will show what was taking so long to arrive.

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Tracking Prevention blocked access to storage for https://v2.zopim.com/?2zg8JeryZ6qTz93mglrw2llJid6J2QEu.
plugins.php?e6f57d9434a586cec092f0f665c214e2:1 
        
       Uncaught SyntaxError: Unexpected token '<' (at plugins.php?e6f57d9434a586cec092f0f665c214e2:1:1)
admin.js?e6f57d9434a586cec092f0f665c214e2:289 
        
       Uncaught TypeError: $(...).chosen is not a function
    at HTMLDocument.<anonymous> (admin.js?e6f57d9434a586cec092f0f665c214e2:289:23)
    at i (jquery.min.js?e6f57d9434a586cec092f0f665c214e2:2:27449)
    at Object.fireWith [as resolveWith] (jquery.min.js?e6f57d9434a586cec092f0f665c214e2:2:28213)
    at Function.ready (jquery.min.js?e6f57d9434a586cec092f0f665c214e2:2:30006)
    at HTMLDocument.K (jquery.min.js?e6f57d9434a586cec092f0f665c214e2:2:30368)
(anonymous) @ admin.js?e6f57d9434a586cec092f0f665c214e2:289
i @ jquery.min.js?e6f57d9434a586cec092f0f665c214e2:2
fireWith @ jquery.min.js?e6f57d9434a586cec092f0f665c214e2:2
ready @ jquery.min.js?e6f57d9434a586cec092f0f665c214e2:2
K @ jquery.min.js?e6f57d9434a586cec092f0f665c214e2:2
admin_n0by30.php?_g=orders:700 
        
       Uncaught TypeError: $(...).joyride is not a function
    at admin_n0by30.php?_g=orders:700:30
    at dispatch (jquery.min.js?e6f57d9434a586cec092f0f665c214e2:3:12444)
    at r.handle (jquery.min.js?e6f57d9434a586cec092f0f665c214e2:3:9173)
(anonymous) @ admin_n0by30.php?_g=orders:700
dispatch @ jquery.min.js?e6f57d9434a586cec092f0f665c214e2:3
r.handle @ jquery.min.js?e6f57d9434a586cec092f0f665c214e2:3
load (async)
add @ jquery.min.js?e6f57d9434a586cec092f0f665c214e2:3
(anonymous) @ jquery.min.js?e6f57d9434a586cec092f0f665c214e2:3
each @ jquery.min.js?e6f57d9434a586cec092f0f665c214e2:2
each @ jquery.min.js?e6f57d9434a586cec092f0f665c214e2:2
sa @ jquery.min.js?e6f57d9434a586cec092f0f665c214e2:3
on @ jquery.min.js?e6f57d9434a586cec092f0f665c214e2:3
n.fn.<computed> @ jquery.min.js?e6f57d9434a586cec092f0f665c214e2:4
n.fn.load @ jquery.min.js?e6f57d9434a586cec092f0f665c214e2:4
(anonymous) @ admin_n0by30.php?_g=orders:699
admin_n0by30.php:1 
        
       Tracking Prevention blocked access to storage for https://v2.zopim.com/w?2zg8JeryZ6qTz93mglrw2llJid6J2QEu.
admin_n0by30.php:1 
        
       Tracking Prevention blocked access to storage for https://v2.zopim.com/bin/v/widget_v2.334.js.

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Console
Issues
 
 
Include third-party issues
Severity:
Default levels
Browser:
Top browsers
 
Group by kind
2 hidden
  1. Accessibility
    1. 1
      Images must have alternate text: Element has no title attribute
       
      Error
    2. 2
      Select element must have an accessible name: Element has no title attribute
       
      Error
    3. 1
      <html> element must have a valid value for the lang attribute: Value of lang attribute not included in the list of valid languages
       
      Warning
    4. 1
      Links must have discernible text: Element has no title attribute
       
      Warning
  2. Compatibility
    1. 1
      A 'viewport' meta element was not specified.
       
      Error
    2. 1
      'content-type' header media type value should be 'text/html', not 'text/css'.
       
      Warning
    3. 2
      'content-type' header media type value should be 'text/javascript', not 'application/x-javascript'.
       
      Warning
  3. Performance
    1. 1
      A 'cache-control' header contains directives with invalid values: 'pre-check=0', 'post-check=0'
       
      Error
    2. 1
      Resource should use cache busting but URL does not match configured patterns.
       
      Warning
  4. Security
    1. 1
      A 'set-cookie' has an invalid 'expires' date format. The recommended format is: Tue, 27 Dec 2022 06:20:00 GMT
       
      Warning
    2. 1
      The 'Pragma' header should not be used, it is deprecated and is a request header only.
       
      Warning
  5. Other
    1. 2
      'border-radius' should be listed after '-moz-border-radius'.
       
      Warning
    2. 1
      'border-radius' should be listed after '-webkit-border-radius'.
       
      Warning
    3. 1
      'border-top-left-radius' should be listed after '-webkit-border-top-left-radius'.
       
      Warning
    4. 1
      'border-top-right-radius' should be listed after '-webkit-border-top-right-radius'.
       
      Warning
    5. 1
      'box-shadow' should be listed after '-moz-box-shadow'.
       
      Warning
    6. 1
      'opacity' should be listed after '-moz-opacity'.
       
      Warning
    7. 1
      Audit usage of navigator.userAgent, navigator.appVersion, and navigator.platform
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The "console issues" doesn't give me any clues. What generated this report?

This is interesting:

Uncaught SyntaxError: Unexpected token '<' (at plugins.php?e6f57d9434a586cec092f0f665c214e2:1:1)

The admin skin javascript file plugins.php is not really javascript, but a PHP script that collects all the javascript files in the /plugins/ sub-folder.

So, using the Developer Tools, where you see that error message, part of it should be a link to the problem code as seen in the Debugger screen.

The error message is referencing line 1, column 1, which should be actually nothing more than an 'end-of-line' character (showing a blank line for line 1).

Using the Debugger screen, you should be able to view the 'javascript' file plugins.php?hash.

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