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upgrade to 6.5.1 failed


Robo

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tried several times , direct from the store , not working shows blank screen , upload all files , did it twice not working blank screen , , other shop did work out fine but this not , same provider btw , what can be the fault ?

any help ?

grts

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error log here 

[14-Apr-2023 13:28:18 Europe/Amsterdam] PHP Warning:  fread() [<a href='http://docs.php.net/manual/en/function.fread.php'>function.fread.php</a>]: Length parameter must be greater than 0 in /home/u68474p92479/domains/rbckitsinstructions.com/public_html/admin_JX1TJM/sources/maintenance.index.inc.php on line 63
[14-Apr-2023 11:28:26 UTC] PHP Notice:  Undefined index: db_converted in /home/u68474p92479/domains/rbckitsinstructions.com/public_html/setup/setup.upgrade.php on line 114
[14-Apr-2023 11:28:26 UTC] PHP Notice:  Undefined index: config_converted in /home/u68474p92479/domains/rbckitsinstructions.com/public_html/setup/setup.upgrade.php on line 145
[14-Apr-2023 11:28:31 UTC] PHP Notice:  Undefined index: db_converted in /home/u68474p92479/domains/rbckitsinstructions.com/public_html/setup/setup.upgrade.php on line 114
[14-Apr-2023 11:28:31 UTC] PHP Notice:  Undefined index: config_converted in /home/u68474p92479/domains/rbckitsinstructions.com/public_html/setup/setup.upgrade.php on line 145
[14-Apr-2023 11:28:31 UTC] PHP Notice:  Undefined variable: updates in /home/u68474p92479/domains/rbckitsinstructions.com/public_html/setup/setup.upgrade.php on line 247
[14-Apr-2023 11:28:32 UTC] PHP Notice:  Undefined variable: update_config in /home/u68474p92479/domains/rbckitsinstructions.com/public_html/setup/index.php on line 616
 

btw we used the automatic option in the store 

Edited by Robo
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tryed again no error file in the backup , new error file from root

[14-Apr-2023 13:28:18 Europe/Amsterdam] PHP Warning:  fread() [<a href='http://docs.php.net/manual/en/function.fread.php'>function.fread.php</a>]: Length parameter must be greater than 0 in /home/u68474p92479/domains/rbckitsinstructions.com/public_html/admin_JX1TJM/sources/maintenance.index.inc.php on line 63
[14-Apr-2023 11:28:26 UTC] PHP Notice:  Undefined index: db_converted in /home/u68474p92479/domains/rbckitsinstructions.com/public_html/setup/setup.upgrade.php on line 114
[14-Apr-2023 11:28:26 UTC] PHP Notice:  Undefined index: config_converted in /home/u68474p92479/domains/rbckitsinstructions.com/public_html/setup/setup.upgrade.php on line 145
[14-Apr-2023 11:28:31 UTC] PHP Notice:  Undefined index: db_converted in /home/u68474p92479/domains/rbckitsinstructions.com/public_html/setup/setup.upgrade.php on line 114
[14-Apr-2023 11:28:31 UTC] PHP Notice:  Undefined index: config_converted in /home/u68474p92479/domains/rbckitsinstructions.com/public_html/setup/setup.upgrade.php on line 145
[14-Apr-2023 11:28:31 UTC] PHP Notice:  Undefined variable: updates in /home/u68474p92479/domains/rbckitsinstructions.com/public_html/setup/setup.upgrade.php on line 247
[14-Apr-2023 11:28:32 UTC] PHP Notice:  Undefined variable: update_config in /home/u68474p92479/domains/rbckitsinstructions.com/public_html/setup/index.php on line 616
[14-Apr-2023 13:35:14 Europe/Amsterdam] PHP Warning:  No callback method defined. in /home/u68474p92479/domains/rbckitsinstructions.com/public_html/classes/cubecart.class.php on line 331
[15-Apr-2023 08:32:15 Europe/Amsterdam] PHP Warning:  fread() [<a href='http://docs.php.net/manual/en/function.fread.php'>function.fread.php</a>]: Length parameter must be greater than 0 in /home/u68474p92479/domains/rbckitsinstructions.com/public_html/admin_JX1TJM/sources/maintenance.index.inc.php on line 63
[15-Apr-2023 06:32:24 UTC] PHP Notice:  Undefined index: db_converted in /home/u68474p92479/domains/rbckitsinstructions.com/public_html/setup/setup.upgrade.php on line 114
[15-Apr-2023 06:32:24 UTC] PHP Notice:  Undefined index: config_converted in /home/u68474p92479/domains/rbckitsinstructions.com/public_html/setup/setup.upgrade.php on line 145
[15-Apr-2023 06:32:29 UTC] PHP Notice:  Undefined index: db_converted in /home/u68474p92479/domains/rbckitsinstructions.com/public_html/setup/setup.upgrade.php on line 114
[15-Apr-2023 06:32:29 UTC] PHP Notice:  Undefined index: config_converted in /home/u68474p92479/domains/rbckitsinstructions.com/public_html/setup/setup.upgrade.php on line 145
[15-Apr-2023 06:32:29 UTC] PHP Notice:  Undefined variable: updates in /home/u68474p92479/domains/rbckitsinstructions.com/public_html/setup/setup.upgrade.php on line 247
[15-Apr-2023 06:32:29 UTC] PHP Notice:  Undefined variable: update_config in /home/u68474p92479/domains/rbckitsinstructions.com/public_html/setup/index.php on line 616
 

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If you can get in to admin, at the bottom of the left-pane Navigation is Error Log. In Error Log, System Error Log tab, try to find the "No callback method defined." error. There might be the URL that CubeCart tried to process.
 

 

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no i can not get in any , only white page , and then i do backup (no related error log  there ) and it is working again. fortunatly, but the upgrade is failing in both upgrade methodes same white pages 

How strange what to do ? how critical is the upgrade , this is not a sales shop but only used for information downloading instructions 

grts

Edited by Robo
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Using an external database utility (such as phpMyAdmin, a tool found in many control panels for hosted accounts), look directly at CubeCart_system_error_log.

Is there anything interesting there?

 

After you upgrade, but before trying to log in to the admin, make these edits:

/classes/acp.class.php, line 265, from:
public function newFeatures($version, $features, $total, $notes) {

To:
public function newFeatures($version, $features, $total, $notes = '') { // #3222

 

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Any plugins or Code Snippets? If so:

In /includes/global.inc.php
Find:
$glob['safe_mode'] = false;

Change to:
$glob['safe_mode'] = true;

This file is usually set to Read-Only. You will need to change this using the File Explorer tool in the control panel of your hosting environment.

This will inhibit any and all plugins. If the problem goes away, start looking at there.

Edited by bsmither
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I believe I have found the problem. It is described here:

https://github.com/cubecart/v6/issues/3249

With PHP 7.1, up to but not including PHP 7.4+, CC651 is not a critical upgrade (if I recall correctly). Using PHP 7.4, or especially PHP 8.1+, then CC651 is very much recommended - but still not critical.
 

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On 4/15/2023 at 9:36 AM, Robo said:

no i can not get in any , only white page , and then i do backup (no error log like that in the tab) and it is working again. fortunatly, but the upgrade is failing in both upgrade methodes same white pages 

How strange what to do ? how critical is the upgrade , this is not a sales shop but only used for information downloading instructions 

grts

work with php 7,2 so better wait till problem solved as i read here ? correct ? wait till next update ?, grts 

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