Debyink Posted May 4, 2023 Share Posted May 4, 2023 Had a few customers who haven't been able to checkout, I only use Paypal commerce extention for payments on my store, during checkout customers see the screen below, if they enter their card details in the Pay By Card box then click the 'Make Payment' button, it does absolutely nothing. Tried it myself and nothing. I'm assuming it should take the customer to Paypal. If you click the Paypal checkout logo or Pay later they both work as expected. Any help, even if just to remove the Pay by card box. Quote Link to comment Share on other sites More sharing options...
bsmither Posted May 4, 2023 Share Posted May 4, 2023 As best you recall, do you think the color of that green button appears to be 'washed out'? As if it is not yet ready to submit the data? Quote Link to comment Share on other sites More sharing options...
Debyink Posted May 5, 2023 Author Share Posted May 5, 2023 I entered my full card details and didn't notice the button change colour. I've managed to hide it for now, not really a solution but if it helps my customers checkout then so be it Quote Link to comment Share on other sites More sharing options...
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