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Shipping problem


Guest robsnowden

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Guest robsnowden

Hi Guys

I am just installing v3 and am very impressed with it all, however I am having an error message when trying to process an order. After getting as far as the View Cart i click on next and get the error message "We cannot ship an order of that total weight".

Please can anyone tell me why and how to sort this out?

Many thanks in advance.

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I have the same problem, also after editing the royal mail module the information I entered does not appear to be saved.

UPDATE: It does seem to be saved but I cannot view the information if I click on configure. This is also the case with the paypal module, I cannot veiw whats been saved but I know it works as its ok at checkout.

If the royal mail module is switched off then there is no problem about weight and I can continue to checkout.

Any ideas?

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