Jump to content

melemel

Member
  • Posts

    32
  • Joined

  • Last visited

Posts posted by melemel

  1. I often have customers emailing to ask me to reset and email them their download links (if they've changed computers, lost their product files etc). Since upgrading to V6 I can't retrieve the link to send them. I can see the 'reset download link' on the order summary page, but it no longer gives me the download link to the product. Where can i find this?

  2. Thanks.. When i try, I keep getting an error message which says

    "The following errors were detected:Error: You are not signed up to accept payment for digitally delivered goods. Transaction refused because of an invalid argument. See additional error messages for details." . I

    I can't find any option on paypal to sign up as a digital goods seller. I searched and searched, drew a blank, and gave up!

  3. I'd like to be able to remove the address and phone number fields from my checkout process. I'm just using standard paypal gateway as i can't seem to get the express checkout paypal exctension to work. I sell digital downloads and it's not really necessary for customers to fill it all in. It slows down the checkout and I imagine it's a pain to fill out. Is there a way of doing this?

     

  4. Ah yes, I was looking at the second Technical Support and Management option which is more pricey. But I guess I count as a relatively experienced 'webmaster' so it would be worth going for the first one! I think it's the only way. I'm googling and going back and forth between paypal and the backend of my store and not getting anywhere. You're right about other issues too - it will be worth it i'm sure.

    Thanks ayz1 :)

  5. I upgraded from V4 to V6 yesterday. I downloaded PayPal and PayPal Express from the marketplace and installed them. The standard Paypal plugin doesn't even let me edit, it just shows a blank page. PayPal express is ok - i entered my API credentials, and 'Test Endpoint' shows success. HOWEVER, on making a test purchase from my store, the following error code appears:

    "The following errors were detected:Error: You are not signed up to accept payment for digitally delivered goods. Transaction refused because of an invalid argument. See additional error messages for details."

    Help please? This so frustrating - seven years ive been running my store with happy customers. Now a barrage of cross emails from people who can't checkout.

    The other issue i am having is - the store skin keeps reverting back to Foundation even though I set it to Minimaliser. Also annoying! Here's my store http://www.melsbrushes.co.uk/shop

  6. You will find it in skins/YOUR_SKIN/styleTemplates/boxes/categories.tpl

    Lee

    Thanks so much. Right i have changed that, though i still can't change the category colours. I feel a bit cheeky asking, but i don't suppose you could look at the stylesheet and tell me what i should chnage? Sorry i feel like i should know but ive been at it for ages!

    
    .searchBtn {
    
    	font-family: Arial, Helvetica, sans-serif;
    
    	font-size: 75%;
    
    	color: #FFFFFF;
    
    	background-color: #666666;
    
    	border: 1px solid #666666;
    
    	height: 20px;
    
    	width: 30px;
    
    margin-bottom: 10px;
    
    }
    
    .searchBox {
    
    	font-family: Arial, Helvetica, sans-serif;
    
    	font-size: 75%;
    
    	color: #666666;
    
    	background-color: #F0F3ED;
    
    	border: 1px solid #666666;
    
            margin-bottom: 10px;
    
    }
    
    .textbox {
    
    	background-color: #F0F3ED;
    
    	border: 1px solid #000000;
    
    	font-family: Verdana, Arial, Helvetica, sans-serif;
    
    	font-size: 11px;
    
    	color: #000000;
    
    }
    
    .textboxDisabled {
    
    	background-color: #FFFFFF;
    
    	border: none;
    
    	font-family: Verdana, Arial, Helvetica, sans-serif;
    
    	font-size: 11px;
    
    	color: #000000;
    
    }
    
    .submit {	
    
    	font-family: Arial, Helvetica, sans-serif;
    
    	color: #FFFFFF;
    
    	background-color: #000000;
    
    	border: none;
    
    	height: 22px;
    
    	font-weight: bold;
    
    	border: 0px solid #070F72;
    
    }
    
    form, ol, ul {
    
    	margin: 0px;
    
    	padding: 0px;
    
    }
    
    
    
    li {
    
    	list-style-position: inside;
    
        list-style-type: none;
    
        font-family: Verdana, Arial, Helvetica, sans-serif;
    
    	font-size: 75%;
    
    font-weight:bold;
    
    	margin: 0px;
    
        padding: 4px;
    
    padding-left: 15px;
    
    color: #8C9F69;
    
          
    
    }
    
    li.bullet {
    
    	list-style-type: round;
    
    	font-family: Verdana, Arial, Helvetica, sans-serif;
    
    	font-size: 75%;
    
    	color: #505531;	
    
    }
    
    li.bulletLrg {
    
    	list-style-type: round;
    
    	font-family: Verdana, Arial, Helvetica, sans-serif;
    
    	font-size: 100%;
    
    	color: #000000;	
    
    }
    
    li.num {
    
    	font-family: Arial;
    
    	font-size: 75%;
    
    	color: #8C9F69;		
    
    }
    
    li.account {
    
    	list-style-type: square;
    
    	padding-top: 5px;
    
    	padding-bottom: 5px;
    
    }
    
    .txtSession, .txtCopy, .txtSiteDocs {
    
    	font-family: Verdana, Arial, Helvetica, sans-serif;
    
    	font-size: 75%;
    
    	color: #333333;
    
    
    
    
    
    }
    
    a.txtSession, a.txtSiteDocs {
    
    	font-family: Verdana, Arial, Helvetica, sans-serif;
    
    	font-size: 75%;
    
    	color: #333333;
    
    	text-decoration: none;
    
    
    
    
    
    
    
    }
    
    a.txtSession:hover, a.txtSiteDocs:hover {
    
    	font-family: Verdana, Arial, Helvetica, sans-serif;
    
    	color: #DBF756;
    
    	text-decoration: underline;
    
    
    
    }
    
    a.txtButton {
    
    	font-family: Arial, Helvetica, sans-serif;
    
    	font-weight: bold;
    
    	color: #FFFFFF;
    
    	background-color: #91B64C;
    
    	padding: 2px;
    
    	line-height: 20px;
    
    	text-align: center;
    
    	text-decoration: none;
    
    }
    
    a.txtButton:hover {
    
    	font-family: Arial, Helvetica, sans-serif;
    
    	font-weight: bold;
    
    	color: #FFFFFF;
    
    	background-color: #8E3565;
    
    	padding: 2px;
    
    	line-height: 20px;
    
    	text-align: center;
    
    	text-decoration: none;
    
    }
    
    
    
    .txtOldPrice {
    
    	text-decoration: line-through;
    
    }
    
    .txtSale {
    
     	color: #FF0000;
    
    }
    
    .txtOutOfStock {
    
    	color: #FF0000;
    
    }
    
    .txtSiteDocs, a.txtSiteDocs {
    
    	font-family: Arial, Helvetica, sans-serif;
    
    	font-size: 16px;
    
    	color: #333333;
    
    
    
    	text-decoration:none;
    
    }
    
    a.txtSiteDocs:hover {
    
     	font-family: Arial, Helvetica, sans-serif;
    
    	font-size: 16px;
    
    	color: #64760F;
    
    	text-decoration:none;
    
    }
    
    .txtDefault, a.txtDefault, a.txtLink, a.txtLocation {
    
    	font-family: Verdana, Arial, Helvetica, sans-serif;
    
    	color: #333333;
    
    	text-decoration:none;
    
    }
    
    a.txtDefault:hover, a.txtLink:hover, a.txtLocation:hover {
    
     	font-family: Verdana, Arial, Helvetica, sans-serif;
    
    	color: #64760F;
    
    	text-decoration:none;
    
    }
    
    .txtContentTitle {
    
    	font-family: Arial, Helvetica, sans-serif;
    
    	font-size: 120%;
    
    	font-weight: bold;
    
    	color: #64760F;
    
    }
    
    .txtBoxSave {
    
    	color: #F90707;
    
    	padding-left: 16px;
    
    }
    
    .tblList {
    
    	border: 0px solid #070F72;
    
    }
    
    .tdListTitle {
    
    	background-color: #91B64C;
    
    padding-top:6px;
    
    padding-bottom: 6px;
    
    padding-left: 6px;
    
    	font-family: Arial, Helvetica, sans-serif;
    
    	font-weight: bold;
    
    	color: #333333;
    
    }
    
    .tdEven {
    
    	background-color: #FFFFFF;
    
    }
    
    .tdOdd {
    
    	background-color: #E7ECE2;
    
    }
    
    .txtCartPrice {
    
    	float: right;
    
    	color: #FF0000;
    
    	padding-right: 3px;
    
    }
    
    .txtCart {
    
    	font-family: Arial, Helvetica, sans-serif;
    
    	font-size: 75%;
    
    	color: #000000;	
    
    }
    
    .cartTotal {
    
    	border-top: 1px dashed #070F72;
    
    	width: 190px;
    
    	padding-top: 8px;
    
    	margin-top: 3px;
    
    }
    
    a.txtCartProduct:active, a.txtCartProduct:link, a.txtCartProduct:visited {
    
    	text-decoration: none;
    
    	color: #000000;
    
    }
    
    a.txtCartProduct:hover {
    
    	text-decoration: none;
    
    	color: #FF6600;
    
    }
    
    a.txtviewCart:active, a.txtviewCart:link, a.txtviewCart:visited {
    
    	font-family: Arial, Helvetica, sans-serif;
    
    	font-size: 75%;
    
    	font-weight: bold;
    
    	color: #FFFFFF;
    
    	background-color: #A8B27A;
    
    	text-decoration: none;
    
    	font-weight: bold;
    
    	padding: 3px;
    
    
    
    
    
    
    
    	border: 0px solid #000000;
    
    }
    
    a.txtviewCart:hover {
    
    	background-color: #3D4A02;
    
    	color: #FFFFFF;
    
    }
    
    .cartProgress {
    
    	font-family: Verdana, Arial, Helvetica, sans-serif;
    
    	font-weight: normal;
    
    	color: #666666;
    
    	padding: 4px;
    
    	border: 1px solid #CCCCCC;
    
    	width: 350px;
    
    	margin: auto;
    
    }
    
    .txtcartProgressCurrent {
    
    	color: #FF9900;
    
    	font-weight: bold;
    
    }
    
    .quickBuy {
    
    	text-align: center;
    
    	font-family: Verdana, Arial, Helvetica, sans-serif;
    
    	color: #666666;
    
    }
    
    .tdcartTitle {
    
    	font-weight: bold;
    
    	color: #FFFFFF;
    
    	background-color: #999999;
    
    	border-bottom: 1px solid #666666;
    
    }
    
    .tdcartEven {
    
    	background-color: #EBEDFE;	
    
    }
    
    .tdcartOdd {
    
    	background-color: #FFFFFF;
    
    }
    
    .tdCartSubTotal {
    
    	padding-top: 10px;
    
    	border-top: 1px solid #666666;
    
    }
    
    a.txtCheckout {
    
    	font-family: Arial, Helvetica, sans-serif;
    
    	font-weight: bold;
    
    	color: #FFFFFF;
    
    	background-color: #94B94D;
    
    	text-decoration: none;
    
    	font-weight: bold;
    
    	padding: 2px;
    
    	border: 1px solid #000000;
    
    }
    
    a.txtUpdate {
    
    	font-family: Arial, Helvetica, sans-serif;
    
    	font-weight: bold;
    
    	color: #FFFFFF;
    
    	background-color: #94B94D;
    
    	text-decoration: none;
    
    	font-weight: bold;
    
    	padding: 2px;
    
    margin-left: 10px;
    
    	border: 0px solid #000000;
    
    }
    
    .txtStockWarn {
    
    	font-size: 75%;
    
    	color: #FF0000;
    
    }
    
    .txtError {
    
    	font-family: Verdana, Arial, Helvetica, sans-serif;
    
    	font-weight: bold;
    
    	color: #050F72;
    
    	background-color: #FFCECE;
    
    	border: 1px solid #FF0000;
    
    	padding-top: 2px;
    
    	padding-right: 2px;
    
    	padding-bottom: 2px;
    
    	padding-left: 2px;
    
    }
    
    .txtCopyright, a.txtCopyright {
    
    	text-align: center;
    
    	font-family: Verdana, Arial, Helvetica, sans-serif;
    
    	font-size: 12px;
    
    	padding-top: 5px;
    
    	color: #000000;
    
    }
    
    a.txtCopyright:hover {
    
    	text-decoration: none;
    
    }
    
    .dropDown {
    
    	width: 120px;
    
    }
    
    td
    
    
    
    img {
    
    border: none;
    
    }
    
    .cart_icon {
    
    border: none;
    
    margin: 12px 0px;
    
    }
    
    
    
    a.txtSelected:hover, a.txtSelected:active, a.txtSelected:link, a.txtSelected:visited {
    
    color: #FF6600;
    
    text-decoration:none;
    
    }
    
    
    
    a.flashBasket:active, a.flashBasket:link, a.flashBasket:visited, a.flashBasket:hover {
    
    font-weight: bold;
    
    color: #FFFFFF;
    
    background-color: #66CC33;
    
    text-decoration: none;
    
    font-weight: bold;
    
    padding: 2px;
    
    border: 1px solid #000000;
    
    }
    
    
    
    .addCoupon:hover, .addCoupon:active, .addCoupon:visited, .addCoupon:link {
    
    font-weight: bold;
    
    color: #000000;
    
    text-decoration: none;
    
    font-weight: bold;
    
    }
    
    .RatingTop {
    
    border-top: 1px solid #070F72;
    
    border-right: 1px solid #070F72;
    
    border-left: 1px solid #070F72;
    
    background-color: #EBEDFE;
    
    padding: 3px;
    
    }
    
    .RatingMain {
    
    border-right: 1px solid #070F72;
    
    border-left: 1px solid #070F72;
    
    background-color: #EBEDFE;
    
    padding: 3px;
    
    font-style:italic;
    
    }
    
    .ReviewBot {
    
    border-right: 1px solid #070F72;
    
    border-left: 1px solid #070F72;
    
    background-color: #EBEDFE;
    
    padding: 3px;
    
    border-bottom: 1px solid #070F72;
    
    }
    
    .RatingBottom {
    
    background-color: #070F72;
    
    padding: 3px;
    
    border-right: 1px solid #070F72;
    
    border-left: 1px solid #070F72;
    
    color: #FFFFFF;
    
    /*font-size: 11px;*/
    
    }
    
    a.sortLink {
    
    color: #FFFFFF;
    
    font-weight: bold;
    
    text-decoration: none;
    
    }
    
    a.sortLink:hover {
    
    text-decoration: underline;
    
    }
    
    #shipping-select {
    
    width: 220px;
    
    }
    
    /* CSS Document */
    
    
    
    
    
    
    
    
    
    
    Its probably all really messed up as i tend to muck about with it as i go with no real idea what i'm doing!
    
    Oh and here is the categories.tpl code if that is useful..
    
    
    
    
    
    <!-- BEGIN: categories -->
    
    <div class="boxTitleLeft">{LANG_CATEGORY_TITLE}</div>
    
    <div class="boxContentLeft" style="padding: 0px;">
    
    	<ul id="mainmenu-nav">
    
    		
    
    		<li class="li-nav"> <a href="index.php" class="txtDefault">{LANG_HOME}</a></li>
    
    
    
    			<!-- BEGIN: a -->
    
    			<!-- BEGIN: ul_start -->
    
    			<ul class="ul-nav">
    
    				<!-- END: ul_start -->
    
    				<!-- BEGIN: li_start -->
    
    				<li class="li-nav">
    
    				<!-- END: li_start -->
    
    					<a class="textDefault" href="index.php?_a=viewCat&amp;catId={DATA.cat_id}">{DATA.cat_name} </a>
    
    				<!-- BEGIN: li_end -->
    
    				</li>
    
    				<!-- END: li_end -->
    
    				<!-- BEGIN: ul_end -->
    
    			</ul>
    
    		</li>
    
    		<!-- END: ul_end -->
    
    		<!-- END: a -->
    
    		
    
    		<!-- BEGIN: gift_certificates -->
    
    		<li class="li-nav"> <a href="index.php?_a=giftCert" class="txtDefault">{LANG_GIFT_CERTS}</a></li>
    
    		<!-- END: gift_certificates -->
    
    		
    
    		<!-- BEGIN: sale -->
    
    		<li class="li-nav"> <a href="index.php?_a=viewCat&amp;catId=saleItems" class="txtDefault">{LANG_SALE_ITEMS}</a></li>
    
    		<!-- END: sale -->
    
    	</ul>
    
    	<br clear="all" />
    
    </div>
    
    <!-- END: categories -->

  7. The site is http://www.melsbrushes.co.uk/shop/ I think Jason.

    The reason these links are the 'default' colour is because there is no class on the links. One of your links looks like this...

    <a href="index.php?_a=viewCat&amp;catId=14">Commercial License for Free Sets (1)</a>
    
    
    but should look like this....
    
    
    
    <a class="textDefault" href="index.php?_a=viewCat&amp;catId=14">Commercial License for Free Sets (1)</a>

    It looks like your categories.tpl has been altered, or the links for the categories have been manually entered.

    As for removing the number of products, you will need to edit the categories.tpl for your skin and remove ({DATA.noProducts}). If it is still there after you remove it, try clearing your cache.

    Lee

    Thanks very much Lee. Which file and folder would that code be in?

  8. I'm trying to change the category menu link colour (and also on the site docs) and despite searching i cant find the CSS! Its driving me nuts.

    Wierdly, the link for homepage, gift certificates and sale items are ok.. Its the rest that are still that horrible standard blue. I also don't want them underlined, or to show the number of products.

    Where can i find the CSS? Here's my store... http://www.melsbrush.../shop/index.php

  9. Last week my store started playing up - some customers are not getting their digital downloads, and also I'm not receiving a pending order email. I just get their paypal payment email, and then I know it's gone wrong again. In admin > Orders, the failed orders are showing 'Order Complete & Dispatched' though the download link has not been sent. seems like around 1 in 5 orders are failing. I haven't made any changes recently to cause this to happen.

    What should I check through to isolate the problem? I don't really know where to begin.

    NB i'm using 4.3.4

  10. I'm using Cubecart 4.3.4, havent updated recently or made any changes to anything. This is first time i have tried to add options..

    I get this error after trying to add product options:

    MySQL Error Occurred

    Error Message:

    1064: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '0,,'+')' at line 1

    SQL:

    INSERT INTO shop_CubeCart_options_bot (`product`,`option_id`,`value_id`,`option_price`,`option_symbol`) VALUES (40,,0,,'+');

    So I can't add options . How can i fix this?

  11. How do I take 50% off everything in my store for a limited period and show it as being in a sale? I tried marking everything as 50% in the View products > Update Prices by Category > section, and although it does take off 50%, it doesnt show up as being in a sale. I want everything to have the red sale price showing as well as the normal price. How do i do that?

    look in your General settings in the locale section....

    Id put all your prices back where they were before via the

    View products > Update Prices by Category >

    FIRST then turn on sale percent off

    and set the sale mode to "Percentage off all products"

    and enter 50 for the percentage off

    hope this helps...

    Thanks for your help. My sale is nearly over now but i will know what to do for next time!

  12. How do I take 50% off everything in my store for a limited period and show it as being in a sale? I tried marking everything as 50% in the View products > Update Prices by Category > section, and although it does take off 50%, it doesnt show up as being in a sale. I want everything to have the red sale price showing as well as the normal price. How do i do that?

  13. I am an idiot - completely missed the obvious 'Statistics' section in the admin. However, there are no stats for the simplest data - how many visitors per day coming to the shop. Customers online only gives me the last 15 minutes, not very useful. Is there a mod to track this? Would also like to see incoming links too if possible.

    Anyone help?

  14. If order is Processinf IPN works.

    Watch the URL once redirected to store there should be very LONG one. If the url ends like confirmed.php please go to your PayPal account >> Profile >> Website Payment Prefferences and make sure Payment Data Transfer is set to YES.

    Did that already - made no difference! I have bought cubecart 4 now, but would still be interested to see if anyone has a fix for this.

  15. I had to change my mysql database password, now i cant get into my shop i get this error:

    Warning: mysql_connect() [function.mysql-connect]: Access denied for user 'melsbr_1'@'web1.hosting.hostvue.com' (using password: YES) in /public_html/shop/classes/db/db.php on line 42

    Access denied for user 'melsbr_1'@'web1.hosting.hostvue.com' (using password: YES)

    How can i change the code in cubecart so that it can access the database?

  16. I've spent the morning adding products to my shop. All went well.. until

    suddenly it won't let me attach new images to a product. I can upload them, then click on the title of the image, and instead of appearing int he product admin listing it just hangs for ages, then browser says done, but no image. When i look in the manage images section i see this:

    Warning: getimagesize() [function.getimagesize]: Read error! in public_html/shop/admin/sources/filemanager/index.inc.php on line 153

    What has gone wrong?

    Bump! Can anybody help - i know im not alone with this problem

  17. I had to use support the other day via the support credit system, the response was extremely quick and a fix was implemented within an hour or so. It cost me 1 credit so I believe 1 credit will fix one issue from start to finish.

    One thing that is important with CubCart is that you use good compatible hosting as cheap incompatible hosting leads to issues.

    There is a good community here and over at cubecart.org where eventually you should get help if someone is able.

    Thank you Ausy - that reassuring to know. I wouldnt want to have to rely on these forums because although they are great for searching, ive not had a reply to any of my queries and theres no telling how long it can take to find the answer to problems on your own.

  18. Just make a folder on your server (using FTP software or your control panel) and upload your digital products to that folder. Call it whatever you like - 'downloads' for instance. (though really you should use a server root path for security but you can look into that later)

    Back in your shop admin, when you go to 'Add Product' look down beneath the box where you write your description for 'Product Type'. Next to that it says Tangible or Digital. Check digital and a box will appear for you to type the URL of your download eg: http://www.yourshop.com/downloads/product.zip

    Now when your customers orders it they will automatically get their download.

  19. I am almost certainly going to buy Cubecart 4 in the next couple of days, despite having problems with it so far (with my trial) i feel it meets my needs perfectly - IF I can get it working and keep it that way.

    So, to those of you have already bought Cube Cart 4..

    What are your opinions on the quality and speed of the support you get after purchase? When you buy support credits do they count one credit as seeing you through step by step to the resolution of your problem, or do you get a vague answer and that uses up one credit? I ask because if the knowledge base is anything to go by it does not inspire much confidence!

    I guess i am scared to purchase it because it IS a little buggy, and i want to know that at least if i take the plunge I will have help if it goes wrong.

    Thanks

×
×
  • Create New...