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  3. Al Brookbanks

    Mycrypt library missing

    CubeCart 6.2.2 uses openssl instead of mcrypt making it compatible with the newest PHP versions. If you still get mcrypt errors then your store code is not up to date. See: https://github.com/cubecart/v6/issues/2113
  4. bsmither

    Mycrypt library missing

    Welcome Doc! Glad to see you made it to the forums. Ignore everything below. Completely confused with something else. -------------------- If you have your store hosted somewhere, then your host should have given you a control panel for that account (Cpanel?). There, you should find a way to select which version of PHP you want to use and to choose which PHP extensions you need. You will find MBString as an extension to be enabled. If you cannot find where to do this, please contact your hosting provider to enable this for you. If you have direct and total control of your server installation, you will need to edit the PHP.INI file to enable the MBString extension.
  5. Mycrypt library missing from server required to encrypt credit card details I upgraded from 6.0.11 to CubeCart Version 6.2.2 PHP Version (5.6 Recommended) 7.3.2 MySQL Version 5.5.41-MariaDB and now cannot accept credit card information Need advice or help Thank you Doc
  6. bsmither

    AddThis

    The visitor will need to have not blocked any javascript from running from AddThis. This includes any ad-blocker that has a rule to block anything with ad in it. (uBlock and others may have AddThis in its default block list.) Check your anti-virus settings as well. Also, maybe your browser (I'm looking at you, Chrome!) blocks trackers by default. The visitor will also need to allow third-party cookies. Depending on the skin, AddThis icons will show at the end of a document, and/or near the Buy button on a Product page.
  7. Yesterday
  8. BenSmith

    Page loading error

    Our online store has been working fine up untill today. Now the page is not loading properly. We get the following error: [Exception] /home/sites/.....................................co.uk/public_html/ticketing/includes/lib/smarty/sysplugins/smarty_internal_template.php:163 - Unable to load template 'file:js/common.html' in 'templates/main.php' Can anyone shed any light on how we can resolve this please? Thanks
  9. I think doing what you describe would be very intensive - but not impossible. Would you consider changing when CubeCart notifies you when an order has been placed? It seems the store is currently set at "Notify the Admin on Order Pending" (that is, before payment has been attempted). This can be set to "Order Processing" (payment made). Note: if using the Print Order Form payment gateway, we may need to add a means of emailing the admin as this module does not set an order to processing.
  10. It is possible to have the site not create an order in the system until after the payment type is selected? My site is an online face for my physical store that is a side business for me, I do not do shipping. It is a convenient way for my customers to see what I have in stock and buy/reserve it. Since I do in-person product exchange, I have two payment options on my site: Cash on pickup and paypal. I have had a number of people go into my site, get a cart created then for whatever reason back out and not select a payment type and complete the order. However the system is generating an order on my side and sending emails out that the order is submitted. Then I end up having to contact these people not knowing if they want place an order or not. Is there some way to make it not create the order until the person has selected payment type and hits submit? Honestly a cart is not an order until the buyer has agreed to payment, so not sure why it is doing it so early in the process to begin with.
  11. Perfect, it works! Thanks
  12. Welcome neti_treves! Glad to see you made it to the forums. In the admin source file products.import.inc.php, near line 298, find the array $fields. Add the names of the new fields and descriptions (followed by a comma) at the top of the list.
  13. Hi, I manually added some custom fields in the product tab of my database and I edited admin→skins→templates→products.index.php adding the text inputs It works great! My only problem is that the new fields are not visible in the import page in the select menu to assign a .csv columns to a specific DB field. What should I do? (I think it's about a smarty {$COLUMNS}.... where/how do I edit its content?) Thanks!
  14. Thanks @AI and @Bsmither. @Bsmither my first installation was done manually, however, I deleted it and used the Token method, its working properly now. Thanks.
  15. bsmither

    Nota skin

    In Nota, if you move {$RANDOM_PROD} out of the sidebar_right block (in the main.php template) and into the sidebar_left block, there will be a number of width changes in the common.css file: #sidebar_left (line 250), #page_content (261), #wrapper_left (246), and #page_wrapper (39). In the Nota folder is the config.xml file that states at what sizes the images will be created. In rendering these new images at the stated sizes, the image manipulator code will not create an image larger than the source. Therefore, make sure that the source image is larger (but not excessively so) that the largest stated size (600 pixels in this case). The image manipulator code will also size the image on its longest side. So, an image in a standard 4:3 ratio placed in a square box will have white space at the bottom. Therefore, make sure the source image is at a 1:1 ratio.
  16. Ggib

    Nota skin

    Hi, Just wondering if there is a way to shift the ‘Best Sellers’ or ‘Featured Product’ box over to the left hand side rather than them both being on the right? Also, how do I find out the dimensions that my images should be so that they fill the image squares completely under the latest products so that no white shows at the bottom of the square? Thanks
  17. fabriceunko

    AddThis

    the same thing it does not appear anywhere on the site
  18. keat

    upgrading database

    Doesn't time fly. It's been almost a year since I started this thread and still havn't updated the database. Does anyone envisage any issues with updating MySQL to 5.7
  19. Last week
  20. We would ask how you installed the language pack. Manually, or an Install Token, or some other method? The language packs include phrases for emails, but these phrases must be loaded into the database. (The Install Token process may do this, but I haven't verified that.) Please verify that the French flag is showing in admin, Email Templates, Email Contents tab for the Email Types in question. If not, you may also need to go to admin, Email Templates, Import tab, and select French to import. (But I see that the code to get the email contents ready for emailing will, if necessary, scan for new language files and import them for use.) Also, I am not aware of a Registration Confirmation Email Type. If this is a plugin, then there may not be a French set of phrases. Also, please look in admin, Error Log, to see if any errors were logged related to "Email content does not exist in this language."
  21. Have to agree with Havenswift here. I had a similar problem and changed to a recommended hosting company (yes it was Havenswift) and not had the problem again. Its the old adage you pay for what yo get.
  22. If they change the language to French the emails should come in French.
  23. So I recently downloaded and installed the French Language pack. I selected French on the front end, registered and placed an order, and I noticed that both registration confirmation email and order confirmation email were both in English. My question is, Is there a way for customers to receive emails based on the language they use at the front end?
  24. bsmither

    Newsletter Creation Issue...

    Emoticons (emoji) use a 4-byte unicode set of characters. (Internet search on utf8mb4 emoji.) The database needs to have the proper character set collation, and PHP probably needs to be of a more recent vintage. Adding support for this has been noted.
  25. dogsndubs

    Newsletter Creation Issue...

    Fixed it. It appears that it didn't like the emoticons.
  26. dogsndubs

    Newsletter Creation Issue...

    I have tried to send a test newsletter but it's not working correctly. I type all the text into the HTML content section as well as the plain text section. I then send a test email then click 'Save & Send. When I check the email it has only included the top two lines of the text and when I went back and checked the HTML and plain text sections, everything I typed in has been removed except for the two top lines. Can anyone help? Cheers Marc ps. I've just checked another site which runs CubeCart and this is doing exactly the same. One runs 6.2.2 and the other 5.2.16
  27. havenswift-hosting

    webshop frozen

    We are a web hosting company and if you are hosted with us, then please log a support ticket and one of the team will take a look for you. I can say that we have no reported problems on any of our servers and certainly dont have issues like this that last more than 24 hours !
  28. Jan

    webshop frozen

    Hello, you are the host, can you fix this?
  29. A lack of server resources is the cause, so if you have external hosting then use a better hosting company - very cheap hosting is that way for a reason with massively overloaded servers
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