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Thank you for the reply, Keat. To answer your question: Yes; when I re-created my categories, I did it in exactly the same order as before. I have just discovered that my test product list had actually imported, after all, but not correctly. The reason they didn't show up under 'products' is because they somehow ended up under 'Manufacturers' - and each record had all of its fields merged, with some quotation marks inserted here and there! Anyway, I wanted to try your suggestion, so I deleted the badly-imported products, and then manually created a couple of products using the CC dashboard manual-entry method, and manually assigned each to the relevant category. However, I could not see how to export the 'catalogue' file. When I click on 'Export Catalogue', I expected to find an option to specify a download destination, and maybe a file name, and some way to initiate the export/download - but all I see is per the attached screen-cap below, which makes no sense to me. I'm not sure what the 'Export URL' means. Can you (or anyone else) explain it? Many thanks, Al
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Thank you, and you're welcome
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Noodleman, thanks. I was trying to find where in the theme the logo info was. It's been a while since I had to mod a theme. Haha! It looks great BTW!
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Different % discount on a per customer basis?
Noodleman replied to fixingsfactory's topic in Technical Support
It's possible they have partially set it up, but may require a restart of a service for it to start to work. Who provides your hosting? some companies provide instructions on how to enable it with their control panel if they don't enable it by default. Most who offer this feature have it documented somewhere in a support knowledge base. I'll see if I can track it down for you if required. When IonCube is enabled, there is a section in the php info page which says "powered by IonCube" -
You can find it in the /images/noodleman directory of the theme, simply swap it out for your own image or update the theme to point to your own logo.
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I would like to use the theme, but where can I change the noodleman logo to allow what is in the store settings to appear? Thanks!
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Different % discount on a per customer basis?
havenswift-hosting replied to fixingsfactory's topic in Technical Support
ionCube would be listed in a section under phpinfo and it clearly isnt so your hosting technical support may have done something but it certainly isnt installed correctly. Why hosting companies dont install this by default at a server level is beyond me - we always install it on every single server we commission -
Different % discount on a per customer basis?
fixingsfactory replied to fixingsfactory's topic in Technical Support
I am assured by technical support that it is installed? I have no idea how to physically check though, the folder is on the server if that helps? -
Different % discount on a per customer basis?
Noodleman replied to fixingsfactory's topic in Technical Support
Ioncube isn't listed as installed there. -
Reinstalling CC was a tad extreme. I've never done an import this way, but the import file should contain an entry ID for the category you're importing in to. When you recreated the site, did you recreate the categories in the exactly same order. There's a good chance that your category has changed ID's since the rebuild. Does your site have any products at the moment ? If so you could try this. In admin down the left hand column under inventory, use the export catalogue function to create a CSV file. Using your favorite editor, clear the CSV file bar just 1 entry. Below this single entry, add your own products, the single entry will ensure you can figure out which column corresponds to category, product code, descriptions etc etc, and that your data is in the correct fields, in the correct format. When this is populated, delete the single entry, and try importing the CSV back using the import catalogue function. If your site doesn't yet contain any products, then create a new category manually, to this add a test product manually. Follow the above steps.
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Different % discount on a per customer basis?
fixingsfactory replied to fixingsfactory's topic in Technical Support
Php version is 7.1, i have just had my hosting provider tech support install the latest version of ion cube but it still shows the error. I have now deleted the plugin and everything has come back. http://www.fixingsfactory.co.uk/info.php Full stats there ^^ if it helps any? Ade. -
GDPR Right to be forgotten
havenswift-hosting replied to russell.huffer's topic in Technical Support
What a lot of people miss even when "following" those instructions is the following IMPORTANT: If your admin folder or admin.php file has been renamed please reflect these changes in the extracted package prior to uploading. These must correspond to the values specified in the includes/global.inc.php file. And so still end up with multiple /admin directories and admin.php files with various names -
Different % discount on a per customer basis?
Noodleman replied to fixingsfactory's topic in Technical Support
delete the module for the moment. Check the version of IonCube you have installed from the admin area (php info), you can search the page for IonCube. Also, please confirm your PHP version? There are different versions available based on PHP version, see here: https://www.noodleman.co.uk/downloads.html#price_tiers If you have an old version of IonCube installed, then I may need to send you a special version which will work with older versions. -
Different % discount on a per customer basis?
fixingsfactory replied to fixingsfactory's topic in Technical Support
Ok i have installed the extension, it required that i installed something called ion cube, which i have done too. Now i cannot access my admin panel, getting an error: Site error: the ionCube PHP Loader needs to be installed. This is a widely used PHP extension for running ionCube protected PHP code, website security and malware blocking. Please visit get-loader.ioncube.com for install assistance. -
Please see: https://support.cubecart.com/Knowledgebase/Article/View/228/43/how-do-i-upgrade-from-cubecart-v6-to-latest-v6 Sounds like all is ok now. You should see the GDPR tools now and if not then you haven't uploaded the files correctly.
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Please can I have clear instructions to carry out manual upgrade. Many thanks Russell.
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Different % discount on a per customer basis?
Noodleman replied to fixingsfactory's topic in Technical Support
that is correct, including the directory named "price_tiers". -
Different % discount on a per customer basis?
fixingsfactory replied to fixingsfactory's topic in Technical Support
The entire contents of the zipped file into the plugins directory? -
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Different % discount on a per customer basis?
Noodleman replied to fixingsfactory's topic in Technical Support
Did you manually upload the files using FTP? It should have gone into /modules/plugins directory, with the final path being /modules/plugins/price_tiers once in that directory, you should see it from the admin area under the "manage extensions" list. -
Different % discount on a per customer basis?
fixingsfactory replied to fixingsfactory's topic in Technical Support
I have uploaded the files to my cc install and cannot find it anywhere in the admin side, do i need to activate it somehow? Its not showing as a plugin/extension either although the noodleman skin is visible but blanks the site out if i activate it. Does this not have a token install? -
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New CC6 Store Couldn't have done it without Daren Clarke and Brian Smithers
gbwhatsappapk replied to nomem's topic in Show Off
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Different % discount on a per customer basis?
fixingsfactory replied to fixingsfactory's topic in Technical Support
Oh that's ideal! Ok i will give it a go then thanks -
Different % discount on a per customer basis?
Noodleman replied to fixingsfactory's topic in Technical Support
Sure, you can install the module and try it out. it will work in a demo mode for a week without any limits, a try before you buy mode -
Different % discount on a per customer basis?
fixingsfactory replied to fixingsfactory's topic in Technical Support
Ah i see, ok this may be the way to go then. Is there any way i can see this in operation? I want to make sure myself and colleagues can use it quite easily -
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Oh my! I looked at the "Stock" section several times but didn't see the wood for the trees, as the expression goes. Thank you so much, that is exactly what I want. 5 *****
