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Al Brookbanks

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Al Brookbanks last won the day on March 5

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  1. How long ago did you purchase this? I'm sure Ian will get back to you soon. @havenswift-hosting You can contact here https://www.havenswift-hosting.co.uk/clients/contact.php
  2. Yes please use SagePay-1.0.13.zip. It should be fine with PHP 7.2 but 7.4 would be safer.
  3. This is difficult to quote for but so long as none of the files are encrypted I'm sure we can do it under our standard technical support.
  4. Absolutely you can. Are the plugins encoded? If so then you are stuck. If not the code can be updated to work with PHP8.
  5. You can upload the movie files to the files folder of CubeCart. Then create the product and select the file using the digital tab. That's all you need to do. CubeCart will send a unique download link after purchase.
  6. I believe you but I need clues at minimum. Have any customers mentioned faults or unexpected behaviour? We found a problem caused by hitting "Pay Now" more than once. This has been patched. It's incredibly disappointing to see issues persists especially without any information as to how.
  7. This issue is incredibly infuriating. I've spent hours trying to reproduce this on various devices coving as many scenarios as I can think of. It doesn't seem to affect that many merchants and those it does aren't able to reproduce it either. If I can reproduce this I can fix it. I'm desperate to get to the bottom of it as you are. Are there any errors in the request log with the order number in the body?
  8. It looks like there is a 3rd party patch: https://github.com/noelboss/featherlight/pull/412/commits/ddd0b99569072ce4dc5654f70cb634cfe902d919 We can try this via support if you need help.
  9. This is the only issue I've seen concerning WEBP so far. If you wanted to open a support ticket I'm sure I can fix this for you. Sorry the update has caused problems for you. WEBP was only ever tested on the default skin.
  10. I see. It's definitely failing to load in the image.
  11. What exactly happens? I can't see why it wouldn't be compatible.
  12. Lightbox shouldn't mind about the file format. Which skin is this?
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