Al Brookbanks

Please see: https://support.cubecart.com/Knowledgebase/Article/View/228/43/how-do-i-upgrade-from-cubecart-v6-to-latest-v6 Sounds like all is ok now. You should see the GDPR tools now and if not then you haven't uploaded the files correctly.

Yes but the content is not necessarily right. Follow the upgrade instructions and it will be fine.

If you install to the database you just imported the store won't copy in the data it will replace it. You need to copy the files, import the database and edit the includes/global.inc.php file to hook it to the new database. Do not run the setup process. This will clone the store. You can then extract 6.2.2 over the files to replace any modified code. Just delete the setup folder.

Then your store is not at the latest version or is a mix of version code. I'd suggest upgrading manually.

You can do all this on the latest version. It has purge tools and look up tool. Once you have looked up an account you can edit manually to anonymise.

Your best bet is to install CubeCart and customise the look and feel to match your needs.

Yes but it depends on your specification and requirements to the complexity.

I'm sorry its not.

This sometimes happens when the encoding changes. If you manually edit then in the currencies section they'll be fine.

It will be AWS firewall I expect.

Check the request log in the admin control panel as the cURL request to verify the data with Google may be failing due to firewall or something.

I'm no lawyer but I think that if a financial transaction has taken place then you have to keep this data for X amount of years. On those grounds they can't be forgotten. You could anonymise their account (change name, email etc to something fictional).

Fixed with the 1.0.1 release. Thanks all.

Exactly that. Please upgrade manually.

Hi @LWartist I'm really sorry but I don't remember. I work on thousands of stores a year and I don't remember this case. I can certainly upgrade it respecting any customisations under the Technical Support & Management service.