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Al Brookbanks

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Al Brookbanks last won the day on May 1

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About Al Brookbanks

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    CubeCart CEO & Founder

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    Male
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    Cambridge, United Kingdom

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  1. It means it probably won't work with Plesk powered web hosting.
  2. There is a known issue in Plesk with this extension. We believe this is due to OpenSSL version which cannot be upgraded.
  3. Welcome to CubeCart. You really do not need to increase the image upload size. https://support.cubecart.com/hc/en-gb/articles/360003831657-Can-I-upload-product-images-over-350KB-kilobytes-
  4. It should tell you what PHP extensions are missing in red.
  5. The issue here for the sake of others was due to PHP being configured with outdated OpenSSL version. Requests to PayPal would fail with a cURL error message like; cURL Error (22): NSS: client certificate not found (nickname not specified) This is because old OpenSSL versions do not support TLS 1.2 which is required by the PayPal REST API.
  6. I haven't seen this before. What method do you use to email send. Is it SMTP and if so are the details entered right? If it is SMTP do other emails work such as password reset. A lot of hosts block external SMTP connections. That's all I can think of unless cURL isn't allowing external server requests.
  7. Looks spot on to me.
  8. Use the PayPal Commerce extension. All others are now deprecated.
  9. Hi @jdmtom 1. This isn't something I have heard about before. Is it ongoing? I doubt there is anything that can be done to speed it up. 2. You can change the text for it in the "Languages" section of the admin control panel. To make it required just add a "required" attribute to the textarea in the template file or edit the JS validation file https://github.com/cubecart/v6/blob/6.2.0-branch/skins/foundation/js/3.cubecart.validate.js for #checkout_form.
  10. Should do the trick.
  11. Yes. Turn on Google reCaptcha in your stores settings.
  12. It's available pretty much world wide. Few countries are excluded.
  13. The email field should be unique so there shouldn't be any duplicates. That combined with double opt in should prevent bounces (unless the address has since expired).
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