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Al Brookbanks

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Al Brookbanks last won the day on February 21

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About Al Brookbanks

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    CubeCart CEO & Founder

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    Cambridge, United Kingdom

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  1. This will be due to PHP sessions not holding. The session save path may need to be configured in your hosting.
  2. Try this which is going in the next release... https://github.com/cubecart/v6/commit/f8ab4fe6346f3eb822d3aefe9717ac16afae8ef5
  3. Hi Tony, To put PayPal Commerce in Sandbox mode you'll need to disconnect your account via its settings page. You then need to edit two files; modules/plugins/paypal_commerce/admin/index.inc.php Change: define('SANDBOX', false); to; define('SANDBOX', true); modules/plugins/paypal_commerce/paypal.class.php Change: private $_sandbox = false; // Set to false for live!! to; private $_sandbox = true; // Set to false for live!! You can then reconnect using a developer Sandbox account from https://developer.paypal.com and test with their test or live ca
  4. Due to popular demand our hosting service has been upgraded to include; unlimited email accounts, forwarders, autoresponders etc. double disk space from 5GB to 10GB on our standard package. This applies to all new and existing customers. Other reasons to host with us: Hourly offsite backups for peace or mind. Full managed support from a dedicated CubeCart account manager. Immunify 360® full-stack server security on CloudLinux. Lightening fast memory cache. No inexperienced middle man providing generic, oversold hosting. To find out
  5. Well that's just it, you can't have done. Please try again.
  6. The admin folder as described in the upgrade instructions.
  7. If the cache button is missing then your store has not been fully upgraded to the latest version as the HTML code in the admin template folder to show it is not there. In other words it's still code from an older version. This means its running a mix of old and new code.
  8. What was involved with reinstalling? The store will still have old file if this issue remains. We have a managed support service if you would like us to do this for you.
  9. Sure .. https://support.cubecart.com/hc/en-gb/articles/360003794198-How-do-I-upgrade-from-CubeCart-v6-to-latest-v6- Read the important note at step 2! That's vital.
  10. This will be for one of two reasons. 1. Caching may be disabled. Check the Advanced section of your stores settings. 2. Your store isn't on the latest version of be using a mix of version code. It's common for the admin_xxx folder to have outdated content. Please make sure upgrade has completed successfully and the admin folder contains latest files.
  11. Yes you can indeed. There are instructions at https://support.cubecart.com
  12. Nothing that causes any real world instability or blocks.
  13. This is a hosting issue. Some security rule has been broken.. clearly a false positive. The hosting company should be able to see what rule has been broken and lift the block.
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