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Al Brookbanks

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Al Brookbanks last won the day on August 21

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About Al Brookbanks

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    CubeCart CEO & Founder

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    Male
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    London, United Kingdom

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  1. Keywords gone for 6.2.6. Feels great. https://github.com/cubecart/v6/issues/2370
  2. We need to lose keywords and rethink that SEO recommendation. Merging is clearly not a good plan. There is possible the concern that removing them could upset existing sites.
  3. This looks very much like your store has been hacked. This can happen if your store wasn't upgraded for a while after a security patch was released. You need to delete that code snippet immediately. Upgrade to the latest version and then do a file integrity check of your whole hosting account. This can be a lot fo work. Please see:
  4. Did you see this? https://support.cubecart.com/Knowledgebase/Article/View/32/41/how-do-i-use-the-bulk-product-import-tool The unit is specified in the stores general settings. This can be ignored if no taxes are charged. If they are configure tax first in the taxes section before import and you should then be able to find this value. If you put 0 then tax is added into the price. 1 assume the price includes tax. Enter a path or file id. See link above. Either enter the category ID, list of category IDs or name or category. If you use a name it will look for it and use existing / create new category accordingly. All optional. This should be explained in the link at the top. New, used or refurbished. Yes it can be a server path or external absolute URL but MUST exist. Can be left blank.
  5. The UK Financial Conduct Authority has now delayed the implementation of Strong Customer Authentication for 18 months. Official report at https://www.fca.org.uk/news/press-releases/fca-agrees-plan-phased-implementation-strong-customer-authentication
  6. I highly recommend using the following settings: 1. Mode - Express Checkout Only 2. Enable In-Context Checkout Experience? - Smart Button You'll then need to get your Client ID form PayPal.
  7. It may happen again if your hosting provider are stingy with resources.
  8. It means that the server is essentially over capacity. It will probably settle on its own or you can block any offending IP addresses. We have web hosting plans available if you want top end CubeCart support and optimised hosting. More info here: https://hosted.cubecart.com/ Your store also looks like it's in desperate need of an upgrade. We can do that for you to respecting customisations.
  9. Deleting an image and uploading again via the admin control panel will work so long as the server isn't forcing the browser to cache the images too long. In the maintenance section you can clear the image cache. Do that and then clear the browser cache and it will work. If not then the image hasn't been changed.
  10. Agreed it should be changed but its not pulling in any insecure content so it shouldn't cause any issue other than a browser redirect to the secure protocol if clicked.
  11. I get the 403 error regardless of ISP. Tested with BT over WiFi and EE 4G.
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