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Al Brookbanks

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Al Brookbanks last won the day on January 17

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About Al Brookbanks

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    CubeCart CEO & Founder

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    Cambridge, United Kingdom

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  1. Odd. I wonder if it was just a network or request glitch. Does it work now?
  2. Good to hear you installed it yourself. That method or https://hosted.cubecart.com is best. You wouldn't have had any of these compatibility issues with our hosting platform which is designed and optimised for CubeCart. With correct web server configuration a CHMOD value of 0755 should work. Thanks for posting back your findings.
  3. For a limited time we are offering three months credit when you purchase a hosting account at https://hosted.cubecart.com. How does it work? Setup a new CubeCart store with just your email address at https://hosted.cubecart.com Login to your store and purchase a subscription. Our staff will then apply three months credit to your subscription. How do I migrate an existing store to you? No problem. We will do it for you at no extra cost. Just contact us after you have signed up. Why should I be using official CubeCart Hosting? Unlike generic hosting our servers are designed and optimised for CubeCart - No compatibility issues guaranteed! Cut out that frustrating middleman who doesn't understand CubeCart or its requirements. Get the best official support! Don't miss out - https://hosted.cubecart.com
  4. I'm grateful for your feedback and sharing your journey. It makes a big difference to how we can improve.
  5. Hi Jonathan, Please check the values for adminFile and adminFolder are correct in the include/global.inc.php file. Also make sure PHP is configured with ZipArchive so it can extract zip files. To install manually just download the package, extract it and upload the paypal_commerce folder to the modules/plugins directory. It will then show in the Manage Extensions section of the control panel. Out of interest how was the store setup? Did you use a 3rd party one click install system?
  6. It's not asking you to disconnect. That button is there if you decide you do want to disconnect. Just ignore it. Everything looks fine. If the old PayPal extension isn't disabled just disable it. You look all set.
  7. When you enable PayPal commerce any other old PayPal integration will be disabled automatically so there is nothing else to do. It's literally as simple as that. There should be no message about disconnecting unless you accidentally hit the disconnect button. We have quite a lot of merchants using this now with really positive feedback. I'm not sure what isn't working for you. It's not supposed to redirect you to PayPal. It all stays within your website.
  8. I'd recommending using this instead: https://www.cubecart.com/extensions/plugins/paypal-commerce
  9. I'm going to say next week. There I said it.. so lets make it happen. OK I just reread your post. I got into a muddle as the Canada Post extension is desperate for an update. They are just updating the SSL certificate. No changes will be necessary in the integration and Aus Post should continue to work as before unless your host takes offence to the new SSL certificate (which is not likely)..
  10. Hi Bruce, we need to build a new integration.
  11. Good advice here but if you are not feeling confident we can do this on our Technical Support & Management plan.
  12. No problem. My development environment is PHP 7.4.
  13. It should use mysqli not mysql!? Check mysqli is setup. Even older versions of PHP should use mysqli.
  14. Totally understand.
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