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  1. One explanation is probably Paypal will only honour their seller protection if the order has been shipped to the address registered in Paypal. I have problems both ways - I have customers who update their address in Paypal but not in their accounts on my site, even though I have clear warnings before and during checkout about making sure their address on my site is correct ( I don't have time to cross check the Paypal address is the same as the delivery address or vice versa) then complain to me when I send it to the wrong address, then I have the customers who update their address on my
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