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Debyink

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Debyink last won the day on January 8 2022

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  1. Tried that, problem is it shows the lowest price in the box, which is only that price if you buy more than 2.
  2. I have a couple of products that have product options, I've set the options correctly but my customers were getting confused about how the option pricing was shown (one even accused me of ripping her off on a previous purchase as she didn't understand that the option price is +£xx plus the base price) Maybe I've set this up wrong but I tried setting the main base price at £9.00 for 1 pack and the options as 2 packs +£8.00, 3 packs +£14.00, some customers got confused. I tried then setting the absolute price at what it should be £9, £17 and £25, great I thought until someone bought them and all the VAT was screwed up. So now I have the main price set at 0.00 and all the option prices set as absolute prices, VAT calculates correctly but when viewing in category or latest products etc is there any way to change the price of £0.00 to some text such as 'select option'. I've looked through previous posts but some are soooo old they don't relate to CC6. I'm using CBurst skin and CC6.4.5
  3. As Liberty asked: will Cburst be updated to be comaptible with PHP8 ? I'm still stuck on PHP7.4 but no doubt this will become depreciated in time.
  4. Thanks Brian, it didn't quite work on mine, got some in caps and bold but so glad you showed me where to look to change it, I'd have been looking through my standard skin templates not the admin one. I found some of the existing lines of code already had this |upper which already made some of the address uppercase, so I've just copied that onto the parts that weren't, now all are upper. {$OVERVIEW_SUMMARY.name_d} changed to {$OVERVIEW_SUMMARY.name_d|upper}, same for {$OVERVIEW_SUMMARY.line1_d } changed to {$OVERVIEW_SUMMARY.line1_d|upper} This is going to save me soooooooooo much time thank you
  5. we copy it from the delivery address that is shown on the order summary page, at the moment it shows as below, but we then spend ages correcting it all, got 80 international orders to do tonight and just so not looking forward to editing all the names and addresses As an example: Billng Address Delivery Address jackie brown jackie brown 1a the Avenue 1a the Avenue MYCITY MYCITY YORKSHIRE, XX20 2KK YORKSHIRE, XX20 2KK UNITED KINGDOM UNITED KINGDOM
  6. Is there any way I can get the full delivery addresses to be in CAPITALS, that is: name, surname, address line 1, line 2, town, county/state not bothered about billing address but when I come to export for the shipping some customers use all lower case, some all caps and some a mix. Would help too for my international shipments as the printed address on the labels (set size by Royal Mail) isn't that big. I know I can amend the counties and zones in dashboard but going to take me forever. Thanks in advance
  7. Since April I've only had one on the 14th May. Stock is set to reduce on processing, customer purchased 4 items, one of which was the last, she went and paid but on return to my store was informed one of the items was no out of stock so she went and purchased the other 3 items again. I can cope with one offs like that, just not the quantity we were having.
  8. Not sure why but now it's showing as 3 decimal. Must have been the Northern Lights phenomenon
  9. How can I add the extra decimal place to the weight shown to the customer in checkout, currently it shows only 2 decimal places: Basket Weight: 0.02kg but this can mean anything between 0.200kg to 0.299kg. All my products use the full 3 decimal places for product weights ie: 65g is 0.065 and it would be handy for customers to be able to see during checkout they can still add further products to their order without going over Royal Mail weight bands, 100g, 250g, 500g, 750g.
  10. It's not the customer declining it, it's the card company declining the payment as it hasn't passed their security checks. This can be due to several reasons outside the scope of Cubecart - the main reason is where security settings on certain phones/browser combinations don't allow the security APi's through. Sometimes customers email me and ask why they can't progress past the make payment section or that the payment isn't completing (after entering their card details) - I explain that it's to do with their devices security settings and to try a different device or browser. The declined order will still show up in my orders list as Pending, but no stock is removed as I use the 'Reduce Stock when Payment has been made' status. If the customer doesn't get back in touch after 24hrs then I cancel the order but place a note referring to the above in the notes section so when they get the 'Order cancelled' email (edited with a list of possible reasons for cancellation) they can see the reason for it being cancelled and also the notes I added to the order. 9 times out of 10 they come back and successfully place complete payment for a new order.
  11. I'll keep my eyes on the orders and hopefully (fingers crossed) it's sorted. As jasehead said though, it wasn't double clicking, customers all said after making payment they were returned to my store but there was no confirmation that payment had been made, no complete purchase button, just back to the basket page so they went through the whole purchase process again.
  12. Of course you can, let me know what you need to do
  13. And another this morning, again using iphone. I can't as a business sustain these losses every month.
  14. This is still happening, another 2 this evening and another £4 lost in Paypal fees. 1 customer using ipad and 1 using iphone. Store is set to reduce stock on pending, 1st customer had bought the last of 2 products (out of 8), paid for the order and upon return was informed that "Items added to your basket are no longer available." - well yes because she had just bought and paid for them, so she went and paid for the order (less the 2 items) again.
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