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Al Brookbanks

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Everything posted by Al Brookbanks

  1. Hi Will, This has been covered a few times but you need MySQL time sone support. Please see: https://dev.mysql.com/doc/refman/8.0/en/time-zone-support.html If you ask your web hosting company that can do this for you.
  2. Thanks Brian. https://github.com/cubecart/v6/issues/2259
  3. Hey Chris, Show them this https://dev.mysql.com/doc/refman/8.0/en/time-zone-support.html
  4. They are wrong. Yes I have no doubt the server is set to Amsterdam / Europe by default but that doesn't give timezone support for changes. Say you need full MySQL timezone support. https://dev.mysql.com/doc/refman/8.0/en/time-zone-support.html This is partly why we have a hosted cubecart solution. We have struggled for year with hosting compatibility from generic web hosting providers.
  5. A fairly critical bug (#2252) has been found in CubeCart 6.2.3 prompting a subsequent release of 6.2.4. If you currently operate 6.2.3 please upgrade or patch. Download: CubeCart-6.2.4.zip Please visit our knowledge base for install & upgrade instructions.
  6. Exactly. Your store is still using a mix and match of old and new files.
  7. I've done this 1,001 times. There has to be a mix match of old and new files.
  8. The store still isn't at latest code base then.
  9. Our hosting platform will always be compatible with CubeCart. Right now it's only available to tech support customers but it will be launched in full at the end of this month.
  10. I'm not aware of any Recapture V2 circumvention. We don't have v3 integration which is very different. It's score based.
  11. Rewinding a bit. Where do you see the new accounts. Are they customers, orders, newsletter emails, all of those or something else? If you want to PM me details I'll have a look.
  12. What about on the newsletter signup box?
  13. It's just a bot spamming your store. Make sure Google reCaptcha is switched on.
  14. Hope so. This is a new mid point version so there are bound to be updates soon.
  15. The one in the error message. [controller.admin.pre_session.inc.php] Line: [24] "SET @@time_zone = 'UTC'"
  16. That's exactly right. Maybe after fail it should switch off trying. Best plan is to install the timezone databases. @Robo better removing that one line of code than downgrade
  17. We are pleased to announce the release of 6.2.3. Upgrading to this maintenance is recommended but not critical. What's New? "Live time" allows products to display only after a specific date/time in the future. (See #2249) 74 other resolved issues Download: CubeCart-6.2.3.zip Please visit out knowledge base for install & upgrade instructions.
  18. You think you are using the latest version but you are not. If in your folder structure you see and admin folder and a renamed admin folder it is likely that the admin folder (with latest code) is not in use! ./admin ./admin_abc123 The name will vary but you need to rename the admin folder admin_abc123 and delete the admin_abc123 folder.
  19. @Retrodisco @thefootballshirtstore Sounds like you need to upgrade to a more recent version of CubeCart!! I'll fix the typo but you need to upgrade your stores.
  20. This is resolved now and I have PM'd you the contact details.
  21. Yes the reply to address is wrong. Well get this fixed first thing tomorrow we will also let you know the correct email address to reply to.
  22. If you use the latest version of CubeCart and latest extensions CubeCart will use mcrypt until it is no longer available then switch to OpenSSL. On those grounds you will still get a notice that mcrypt is deprecated until you move to PHP 7.2.
  23. I can assure you that you will increase conversions with Express Checkout.
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