Al Brookbanks

Because debug mode it turned off and CubeCart isn't coded to strict standards. Turn debug mode off and clear the log. Look out for exceptions only.

It's all explained on that page. It's a monthly subscription with minimum term of one month. Historically we charged the same cost as month one for an upgrade service. We haven't increased our prices in over ten years. If you sign up and want one month only please let us know.

https://www.cubecart.com/technical-support

We have an upgrade service if you need us to do this. I'm not sure what has gone wrong. Please do take a full backup always before attempting an upgrade.

Are all screen blank or just some? Check the php error log for exceptions and the CubeCart_system_error_log table in the database.

1.10.0 has been released which allows for API keys to be manually added. This allows you to bypass the onboarding process which currently has a fault. PayPal merchant services have told us that CubeCart is not the only partner currently facing this issue.

@little music maker did you get this resolved? I'll check with PayPal merchant services. Maybe you can both PM me your PayPal addresses so that I can ask them to check. Both maybe...

This means it's doing exactly what we want it to do. Removing potentially harmful data from bad bots. Hopefully it calms down as the bot gets bored.

Yes all official ones at the latest version should be fine. The PHP error log will give you more detailed information.

It's already compatible with PHP 8.2 and 8.3. Whether your 3rd party extensions or skins are is another matter...

USPS are soon to discontinue their old RateV4 shipping calculator. In response to this we have released a free new USPS extension to connect to the current API (3.0). We recommend that all our US merchants upgrade to this extension. More Information: https://www.cubecart.com/extensions/shipping-methods/united-states-postal-service-usps-api-3-0 Public forum discussion can be found here. To use this new extension, merchants will need to obtain a new Consumer Key and Consumer Secret.

Please send a support ticket with FTP access. Normally we require technical support access but we need to make sure PayPal is working.

Yes they should be able to help. They know the onboarding process for CubeCart as we work closely with them.

There should be a button to return to your store instead of that link to PayPal. I can follow up with PayPal on Monday if you wish.

There should be a blue button at the end of the process. "Return to CubeCart". You may have to scroll down to see it or hide a PayPal feedback going over it. Don't use the x in the top of the window to close it.

This can happen (I've not seen it for years) when CubeCart caches the URL and path when accessed from incorrect URLs like a hosting temporary URL or alias. I'd suggest three things. 1. Get rid of the "temporary" URLs designed for uses to access your website before the main domain has propagated. 2. Add some code to the htaccess for a permanent redirect from all the URLs you don't want to your main one. It's best to do that by redirecting when the URL doesn't match your desired one. 3. In the includes/global.inc.php file set two values $glob['rootRel'] and $glob['storeURL'] with values like /store/ and https://www.example.com/store respectively.

Excellent. Well done Claudia!!

We are pleased to announce the release of 6.5.6. This version contains an important security patch to prevent SQL injection but also contains a number of new features. Many thanks goes to Tim for disclosing this vulnerability responsibly. Upgrade is strongly recommended as this vulnerability exists in all versions up to and including 6.5.5. All official CubeCart Hosted stores have all been proactively patched at their current version and are not vulnerable to this security issue. What's New? Issue Description #3622 Security: Password reset SQL injection vulnerability & misc. improvements. #3591 Store credit: Allows customers to use a stored amount of credit. Requires skin changes if Foundation skin isn't used. #3620 Elasticsearch: Feature to only index items that are in stock. #3605 Default Gravatar changed to person silhouette. #3603 Customer group discount by category. #3599 Foundation skin to have styles related products on checkout. #3595 Anonymous reviews for unauthenticated customers. Can I patch store manually without upgrading? This can be done by updating one line of code. Open classes/admin.class.php. Find: public function passwordRequest($username, $email) { Replace with: public function passwordRequest($username, $email) { $username = preg_replace('/[^a-z0-9.@_\-\+]/i', '', $username); Download: CubeCart-6.5.6.zip

Hi Bert, I'm working on this for you now. Please can I kindly ask you to not test it during this time.

That's odd. Do you have a lot of product options?

Well done!!

Oh dear!!! Do you have a server admin you can turn to?

This looks like a web hosting php session configuration issue. If you shoe them this error message I have no doubt they can fix it.

In this case make it a standard key instead.. ALTER TABLE `CubeCart_filemanager` ADD KEY(`md5hash`); #EOQ

That can fail. I've seen many stores with duplicate images with different names. So long as the images actually are unique it will work. This opens the debate as to whether duplication should be allowed or not.