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Al Brookbanks

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Everything posted by Al Brookbanks

  1. Yes. They are not interested.
  2. It means it probably won't work with Plesk powered web hosting.
  3. There is a known issue in Plesk with this extension. We believe this is due to OpenSSL version which cannot be upgraded.
  4. Welcome to CubeCart. You really do not need to increase the image upload size. https://support.cubecart.com/hc/en-gb/articles/360003831657-Can-I-upload-product-images-over-350KB-kilobytes-
  5. It should tell you what PHP extensions are missing in red.
  6. The issue here for the sake of others was due to PHP being configured with outdated OpenSSL version. Requests to PayPal would fail with a cURL error message like; cURL Error (22): NSS: client certificate not found (nickname not specified) This is because old OpenSSL versions do not support TLS 1.2 which is required by the PayPal REST API.
  7. I haven't seen this before. What method do you use to email send. Is it SMTP and if so are the details entered right? If it is SMTP do other emails work such as password reset. A lot of hosts block external SMTP connections. That's all I can think of unless cURL isn't allowing external server requests.
  8. Looks spot on to me.
  9. Use the PayPal Commerce extension. All others are now deprecated.
  10. Hi @jdmtom 1. This isn't something I have heard about before. Is it ongoing? I doubt there is anything that can be done to speed it up. 2. You can change the text for it in the "Languages" section of the admin control panel. To make it required just add a "required" attribute to the textarea in the template file or edit the JS validation file https://github.com/cubecart/v6/blob/6.2.0-branch/skins/foundation/js/3.cubecart.validate.js for #checkout_form.
  11. Should do the trick.
  12. Yes. Turn on Google reCaptcha in your stores settings.
  13. It's available pretty much world wide. Few countries are excluded.
  14. The email field should be unique so there shouldn't be any duplicates. That combined with double opt in should prevent bounces (unless the address has since expired).
  15. There are no known issues in that new version.
  16. From experience I believe there will be a knock on effect on mobile devices if removed for all. Be careful.
  17. That's a bad release. Please use 1.3.16.
  18. Ignore it. It's just a notice. The code has been updated for the next release. Nothing to worry about.
  19. This should all be fixed up now in the 1.3.11 release. Onboarding is now resolved thank to the help from the guys at PayPal. ALso if the front end is returning JS errors please upgrade to 1.3.11 then disconnect and then reconnect via the module configuration page and all should be ok.
  20. It's most likely to be a 3rd party plugin that requires ioncube. Either ioncube isn't installed or the version of the extension doesn't match the PHP version. You can disable all extensions by adding this line of code to your includes/global.inc.php file: $glob['safe_mode'] = true;
  21. Hi, Can you make sure you are running the latest version. Once you are please click the red disconnected button in the module configuration page and then reconnect. It should then be ok.
  22. If the price for 1 is $10, set the price for 2 as $5 each.
  23. No but you can use quantity discounts to achieve the same.
  24. You need to make sure ZipArchive is configured with PHP. Please ask your hosting provider. Or you could use our hosting which is always fully compatible.
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