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djpilot

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    [Resolved] Installation issues

    in Install & Upgrade Support

    Posted · Edited by djpilot
    Double pasted question

    It seems when I try to save any product edits, I also get the blank page.
    The .htaccess file I am using I found here as initially I could not access the admin interface either. Here is the code I used. 

    ##### START CubeCart .htaccess #####

### File Security ###
<FilesMatch "\.(htaccess)$">
  Order Allow,Deny
  Deny from all
</FilesMatch>

### Apache directory listing rules ###
DirectoryIndex index.php index.htm index.html
IndexIgnore *

<ifModule mod_headers.c>
  Header always append X-Frame-Options SAMEORIGIN
</ifModule>

### Rewrite rules for SEO functionality ###
<IfModule mod_rewrite.c>
  RewriteEngine On
  RewriteBase /shshop/ 
  
  ##### START v4 SEO URL BACKWARD COMPATIBILITY #####
  RewriteCond %{QUERY_STRING} (.*)$
  RewriteCond %{REQUEST_FILENAME} !-f
  RewriteRule cat_([0-9]+)(\.[a-z]{3,4})?(.*)$ index.php?_a=category&cat_id=$1&%1 [NC]

  RewriteCond %{QUERY_STRING} (.*)$
  RewriteCond %{REQUEST_FILENAME} !-f
  RewriteRule prod_([0-9]+)(\.[a-z]{3,4})?$ index.php?_a=product&product_id=$1&%1 [NC]

  RewriteCond %{QUERY_STRING} (.*)$
  RewriteCond %{REQUEST_FILENAME} !-f
  RewriteRule info_([0-9]+)(\.[a-z]{3,4})?$ index.php?_a=document&doc_id=$1&%1 [NC]

  RewriteCond %{QUERY_STRING} (.*)$
  RewriteCond %{REQUEST_FILENAME} !-f
  RewriteRule tell_([0-9]+)(\.[a-z]{3,4})?$ index.php?_a=product&product_id=$1&%1 [NC]

  RewriteCond %{QUERY_STRING} (.*)$
  RewriteCond %{REQUEST_FILENAME} !-f
  RewriteRule _saleItems(\.[a-z]+)?(\?.*)?$ index.php?_a=saleitems&%1 [NC,L]
  ##### END v4 SEO URL BACKWARD COMPATIBILITY #####

  RewriteCond %{REQUEST_FILENAME} !-f
  RewriteCond %{REQUEST_FILENAME} !-d
  RewriteCond %{REQUEST_URI} !=/favicon.ico
  RewriteRule ^(.*)\.html?$ index.php?seo_path=$1 [L,QSA]
</IfModule>

### Default store 404 page ###
ErrorDocument 404 /shshop/index.php

## Override default 404 error document for missing page resources ##
<FilesMatch "\.(gif|jpe?g|png|ico|css|js|svg)$">
  ErrorDocument 404 "<html></html>
</FilesMatch>
##### END CubeCart .htaccess #####

    I was using firefox, but just tried using chrome, and now also Safari. Chrome gives me a 500 HTTP ERROR, and Safari just gives me a blank page.

    I have checked file/folder permissions (the installer showed everything green) so I am lost. Any further help appreciated.

    [Resolved] Installation issues

    in Install & Upgrade Support

    Posted

    Hi,

    I have just downloaded, and installed on my own dedicated server, and have the exact same problem. Admin access is good, main site just gives a blank page.

    This is a full dedicated server running CentOS6 and PHP5.6 located in a major data center in my country. I have created the file 'ini-custom.inc.php' in the folder where I uploaded the cube cart files and pasted the code suggested. I then try to access the storefront and still get a blank page. The file that should be created 'error_log' does not appear. Do I need to directly access the newly created php file to make this error log work?

     

    New install, but site redirects to https://cp.cubecart.com/

    in Install & Upgrade Support

    Posted

    Hi bsmither, thanks for your reply. The version I installed is 3.0.9. The reason I downloaded version 3 was because it was 'free'...

    I also wish to run my store in 'free' mode. Here is a copy/paste of the Store Overview when I first sign in as admin.

    Store Overview:

CubeCart Version: 	3.0.9 	Visit the CubeCart Downloads Server 	 

PHP Version: 	5.2.11 	Number of Products: 	2

MySQL Version: 	5.0.91-community 	Number of Customers: 	0

Image upload folder size: 	606 Bytes 	Number of Orders: 	0

Server Software: 	Apache/2.2.14 (Unix)

Client Browser: 	Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.13) Gecko/20101203 BTRS29395 Firefox/3.6.13 (.NET CLR 3.5.30729)

    Hi Robsta,

    I am unsure about any keys, I never asked for one, or received one. I have not registered anywhere except for this forum. From what I could work out (and I most certainly could be wrong) by downloading and installing V3, I didn't need to do anything except for upload (ftp) the files to my site, create a database, then the first time I open the site it took me through a config process (which all went fine as far as I can tell), then I deleted the install folder as requested and continued to login to the admin section.

    I also completely deleted the entire site, and started again from scratch just in case I missed something during the install but I couldn't see anything (but again, I am certainly no expert so it is possible I did)...

    I am not sure what to do next.

    New install, but site redirects to https://cp.cubecart.com/

    in Install & Upgrade Support

    Posted

    Hi all,

    I have just installed CubeCart onto my webhost, then deleted the install folder.

    I can access the admin section, but when I try to access the actual site (as if I were a customer) the site redirects to https://cp.cubecart.com/

    Can someone tell me what is possibly wrong or where to start looking?

    I have searched in the forum with no luck (maybe I searched for the wrong thing??).

    Thank you in advance.

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