paullgr
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Posts posted by paullgr
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You are right at the customer's address book form and the checkout proccess billing/delivery form when The country is USA the state text box does not change to a dropdown menu..so its the script damaged yes?
Only when I check as admin via the admin panel the customers address book the dropdown menu appears ..but there is no point there
any advise on how to fix it?
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Hi again and thank you both
Bsmith I saw the thread read it carefully and came to this conclusion from what I understand (not much details since I am no expert developer)
The problem is the state
I made again a fake usa customer . Registered and as a state i put "Tennessee" ..I made an order the same error again
I login and change to the address details state from Tennessee to TN and it WORKED
So paypal wants a State CODE not full state name
How am I going to fix this so my customers fill state CODE not name ...is it possible at the address form they suppose to fill when they put USA as a country the state box become a dropdown menu with all state codes included? So forcing them not to type the whole state name!!!
I am sorry for my english its not my mother language
If its possible to fix and needs an expert taking a lot of time I am willing to pay for it
The strange thing now , about my real usa customers that keep waiting for me to fix it I tried to change the state name to code from the admin panel-customer list put I cannot since there is a drop down menu with all the sates in full name !!!!!!
Thank you in advance
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Thank you for your replies,
Dirty buffer,
I dont use paypal gateway because its not working. Just staying in "transfering" and nothing is happening. So all this time (about a year) I am using paypal plugin and express checkout.
I dont have any black diamond marks..I am attaching a screen showing the error
Bsmither,
During my experiments I tried to complete a transaction as ghost and as a registered customer. I also tried different/same billing/shipping addresses with state code or state name..the result was the same
The last complaining customer was registered, I had him online via the chat and I was keep changing these specs and putting him to complete the transaction after all possible changes ..the result stayed the same
However if someone press "proceed" ignoring the error message I get this message from paypal
"This transaction is invalid. Please return to the recipient's website to complete your transaction using their regular checkout flow."
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Hi all,
I had complains from customers that they could not complete the checkout. When they choose paypal (as it is currently the only option) they were not re-directed to paypal tjey got an error message
The following errors were detected:
Error: A match of the Shipping Address City, State, and Postal Code failed. Shipping Address Invalid City State Postal Code
After numerous experiments from me I realized that it is happening only to USA customers. If I make a purchase ,put random details and country USA I get this error message. If I go back to address details and put any other country (for example UK) it takes me to paypal normally. I am not sure just I think that this happened after i made an update to version 5.2.1
My site is www.paul-jewellery.com and I use paypal plugin and express checkout
Any help?
Thank you all in advance
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Thank you for your time!!
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Hi,
I have major trouble since I installed 'Quick edit product options" -
"Custom product sort" and "Force selection of product option" from Estelle
When I add to basket a product that has options to choose then when I view
basket I get this message
MySQL Error Occured
1064: You have an error in your SQL syntax; check the manual that
corresponds to your MySQL server version for the right syntax to use near
'CubeCart_options_bot.option_id, CubeCart_options_bot.value_id,
option_price, opt' at line 1
QUERY = CubeCart_options_bot.option_id, CubeCart_options_bot.value_id,
option_price, option_symbol, value_name, option_name, assign_id FROM
`CubeCart_options_bot` INNER JOIN `CubeCart_options_mid` ON
CubeCart_options_mid.value_id = CubeCart_options_bot.value_id INNER JOIN
`CubeCart_options_top` ON CubeCart_options_bot.option_id =
CubeCart_options_top.option_id WHERE assign_id = '8'
When I try to buy items that does not have any options to choose (men's
jewelry collection for example) it goes normal.
I installed them twice I don't know what is going wrong. Please help I
have customers waiting to fix it
I've mailed to Estelle but I was wondering if anyone is familiar with this to point me exactly where to look.
My shop is www.tesoro-jewelry.com/shop
Thank you in advance ,
Paul
Paypal Checkout major problem with USA customers
in Technical Help
Posted
You are right once more..I tried it on a default skin and a dropdown menu appears when I put USA
So its the custom skin..I am moving to cubecartforums....you are a life saver trully!!!!
The guy who made this skin for me is unavailable ...