PeteW1959
-
Posts
107 -
Joined
-
Last visited
Posts posted by PeteW1959
-
-
Thanks for the suggestion, but this hasn't solved my problem.
File and folder permissions are set correctly, and the print file (print.long_hex_number.php) is being created, so it isn't that CubeCart can't write it; it just isn't getting back to my browser.
-
Whenever I try to print, I get the following message:-
[an error occurred while processing this directive]
This happens when I click the printer icon on the line of an order, or if I tick the selection box and select print from the drop down menu at the bottom.
I need to ship orders ugently, and need invoices printing off.
-
OK, I think I have resolved this, but more by luck than judgement.
As a test I enabled Google checkout (intending to try it with a sandbox account), just to see if it was the PayPal plugin that was broken, or the plugin system in general.
Lo and behold, Paypal appeared (although Google Checkout didn't).
I then disabled Google Checkout, and Paypal is still there. I can't make Google checkout appear at all, but that is not important to me...for now!
Make what you will of that!
-
I can, shop.whitbygothweekend.co.uk, but it is closed so you would need an admin session. I cannot open it as people are eager to start buying tickets that cannot go on sale until midnight.
-
Definitely non-zero. I am not at home right now and have tried from a mobile device that has never connected to the store before and I get the same result. At home I use Firefox, on my mobile it is Opera.
-
The only payment accepted in my store is Paypal, which I have enabled through the Plugin module. This worked perfectly in V4.
Now I have upgraded to v5 when going through the checkout procedure it jumps straight from step 2 to step 4 without asking for PayPal details, and sets the order status to awaiting payment.
Any idea what has gone wrong?
-
Yes, that has resolved the issue. Thank You.
Perhaps this should be added to the help files, or better still make it so that clearing the language cache updates this setting as it does for other language changes.
-
Store is set to English (UK).
My Admin account was set to English (US) so I have changed it English (UK), but the statuses are still showing as the default values (after clearing the language cache).
-
I haven't edited the language file; I just downloaded it to have a look at the values.
All language codes in the table are en-GB, and in there are the edited values for the order statuses.
I am running CC 5.2.4 (this is a recent upgrade from CC4)
The help file states that a language merge took the edited values from the database and put them into the definitions.xml file, replacing the default values.
-
Sorry for yet another question, but the help files for CC5 are somewhat sketchy.
I want to change the keywords for a couple of order statuses. I have been into the Language section of the Admin panel and under the Order State group have changed name_1 from "Pending" to "Awaiting Payment" and name_2 from "Processing" to "Awaiting Dispatch" and saved the changes.
I went into maintenace and cleared all the caches but the order status description on the orders overview page remained unchanged.
I went back into the Language page and the edits are still there, so I tried merging, but still no difference.
As a final check I downloaded the .xml and in there the values haven't changed, so now I am confused. The new values are showing in the languages section of admin, but don't seem to be saved to the database.
Screenshot of Languages in Admin:-
Order state group from definitions.xml, after doing a merge:-
<group name="order_state"> <string name="desc_1" introduced="5.0.0"><![CDATA[Order has been created and staff members are awaiting payment before any further action will be taken. This order may be automatically cancelled if payment has not been made by a specific time scale.]]></string> <string name="desc_2" introduced="5.0.0"><![CDATA[Payment may or may have not cleared or the order hasn't been dealt with yet.]]></string> <string name="desc_3" introduced="5.0.0"><![CDATA[Order has been paid for and dispatched. Goods should arrive shortly. Tracking information may be available.]]></string> <string name="desc_4" introduced="5.0.0"><![CDATA[Order has been declined. More information may be available in the order notes.]]></string> <string name="desc_5" introduced="5.0.0"><![CDATA[Payment for the order has failed external/internal fraud review.]]></string> <string name="desc_6" introduced="5.0.0"><![CDATA[Order has been cancelled. Reasons for order cancellation should show in your order notes. Please note that new orders which have not been paid for within a certain time scale may automatically be cancelled.]]></string> <string name="name_1" introduced="5.0.0"><![CDATA[Pending]]></string> <string name="name_2" introduced="5.0.0"><![CDATA[Processing]]></string> <string name="name_3" introduced="5.0.0"><![CDATA[Order Complete]]></string> <string name="name_4" introduced="5.0.0"><![CDATA[Declined]]></string> <string name="name_5" introduced="5.0.0"><![CDATA[Failed Fraud Review]]></string> <string name="name_6" introduced="5.0.0"><![CDATA[Cancelled]]></string> </group> -
Doh, how did I miss that? It's obvious when you know.Thanks!
-
Where can I change the time zone of my store?
It is currently 5 hours ahead and I can't find anywhere to change it.
-
I have cleared the cache, refreshed the page and the latest products header has now gone.
This is very strange behaviour, as I have cleared the cache every time I have made a change; it is something I do automatically as it is required in most web applications.
I will carry on with the tweaks I need to do, and if the problem re-occurs I will try and make a note of exactly what I did immediately before.
Thanks for your help.
-
OK, this is strange; the debug console is working properly now, and the only thing I have changed since running it last is the logo!
Anyway, the whole debug is there now, but still no $LATEST_PRODUCTS section.
After $LANG I have $ROOT_PATH, then the same as you except there is no $product.
-
There is no $LANG section either, the bulk of the console is $CONFIG.
I have only the following:-
$CART_ITEMS
$CART_TOTAL
$CATALOGUE_MODE
$CHARACTER_SET
$CONFIG
$COPYRIGHT
$CURRENT_PAGE
$DOCUMENT
$GLOBALS (this is empty)
The code in the if statement must be executing as commenting out the header stops it being displayed; remove the comment marks and the header is displayed again.
I have edited some of the files in the Kurouto skin, so as a further test I tried a different skin (Mican) just to make sure that the changes I had made to Kurouto hadn't caused a problem and I get exactly the same results. I have not changed any files outside of the Kurouto skin folder.
-
I don't have $LATEST_PRODUCTS in the Smarty Debug Console.
The closest is:-
catalogue_latest_products => "0"
catalogue_latest_products_count => "8"in the Config section.
-
I have been searching through some files and have spotted what may be a bug.
In skins/kurouto/templates/content.homepage.php is the following code segment
{if isset($LATEST_PRODUCTS)} <div> <h2>{$LANG.catalogue.latest_products}</h2>If I comment out the H2 line, the heading is no longer shown. However surely the IF statement would mean that the line shouldn't be executed anyway as I have turned off latest products in the control panel.
-
I sell tickets and trading space for a bi-annual music festival, and as all products change at the same time, twice a year, latest products isn't really relevant, so I turned it off in the admin panel.
Howver the heading 'Latest Products' still shows on the home page and looks a bit lost with nothing underneath it!
Is there a way to turn the heading off, or better still wouldn't it make more sense to turn the heading off when the setting is turned off?
-
Brilliant! Thank you.
-
I have been using CC4 for a few years, but I now want to upgrade to CC5.
I have set up a test store to get used to the settings, but I am having problems with prices.
I have entered some groups and products, but all of the prices displayed in the shops are lower than the price I entered in the admin page e.g. £55.00 shows as £34.47. I have played about with the tax settings but to no avail.
I am not VAT registered, and as I sell tickets and trading space at a music festival there is no cost price in the traditional sense.
The price shown should be the price paid and no need to deal with tax at all. How do I set this up?
-
Will third-party forum support include security updates?
I am a little concerned as my website has been hacked recently and my hosting provider said I should update to CC5.
-
I purchased CubeCart for the first time a while back when CC5 was new, but didn't like any of the available skins, so I downgraded to 4.
As CC4 is end of life, I am going to have to upgrade to CC5. However I have a skin for CC4 that isn't available for 5, so I want to try and tweak 5 before going live with it. Is it possible, both technically and in terms of licensing, to run the 2 versions alongside each other temporarily for development purposes?
-
I purchased CC when v5 was fairly new, and after installing it decided to start my new store off with v4 as there seemed to be a few issues with v5 and v4 was much more user friendly.
Now that v4 is reaching 'end of life' I am thinking about upgrading, but I have read that it is better starting with a new install as there can be issues with database upgrades.
As my store is small this is a viable option, but is it possible (within the terms of the licence as well as technically) to run a new install of v5 alongside v4 to give me time to set it up and enter all my products and customers before switching over?
-
Hi Lee,
Thanks for the reply.
Just done that and it has done the trick. Why might this have happened in the first place, and could it have anything to do with the customer's order not completing correctly?
Pete
Cannot print anything
in Technical Help
Posted
Just tried entering the file into the web browser (Firefox) as suggested and get the same message. Tried it in IE and I get a 500 Internal Server Error.
Have just emailed my hosting provider for advice.