[You have exceeded the maximum amount of customers/orders/administrator]

done on the phone to Paypal, they say they could do nothing but void the sale as the Capture issue is only available via the API
Sadly, since v4 was unaccessable due to no 14 day trial or lite version, i'm screwed..
 

[You have exceeded the maximum amount of customers/orders/administrator]

technically, as far as the customer is aware, they have paid. I believe it's something to do with changing from a Paypal API to the built in paypal management in v5, i hate upgrades, all they do is cause problem after problem

Currently on hold to paypal to see what i can do

[You have exceeded the maximum amount of customers/orders/administrator]

Certainly can.
Previous store payment on v4 had a 'capture payment' option at the bottom of the sales record so i could change the paypal Pending payment into Completed

 

Now, i've got a completed payment in v5, but no actual completed payment in paypal
 

[You have exceeded the maximum amount of customers/orders/administrator]

Ok, thought i was done
However, i need to capture/complete a paypal transaction, i don't have that option in v5, suggestions/help?

Thanks

[You have exceeded the maximum amount of customers/orders/administrator]

logged in via proxy, got access now, may just be a cache issue..
Thanks anyway for your help

 

KR

James

[You have exceeded the maximum amount of customers/orders/administrator]

Thanks for your reply..
 

 

 

FROM `CC1_CubeCart_admin_users`  - 
Showing rows 0 - 0 ( 1 total, Query took 0.0001 sec)

FROM `CC1_CubeCart_customer` 
Showing rows 0 - 24 ( 25 total, Query took 0.0002 sec)

FROM `CC1_CubeCart_order_summary` 
Showing rows 0 - 21 ( 22 total, Query took 0.0002 sec) 

See now my predicament?
nothing i can see 'exceeds' the limits

[You have exceeded the maximum amount of customers/orders/administrator]

Hi All,

i've just upgraded my store from v4 to the latest v5, however, i'm met with the "You have exceeded the maximum amount of customers/orders/administrators to continue using CubeCart Lite."

 

i can't figure what's going wrong, there 'were' 2 admin accounts, i've removed one, i've got around 70 customers to a whopping 30+ orders, yet i'm apparently exceeding limits?

I've tried removing some info from the database, but due to this error, i can't even process an order i received this morning!

Please can someone point me in the right direction (now also need to re-theme and sort my shop! not a happy chappy.
Technically, i wasn't finished getting it set up enough to want to go from 14 day trials to a full membershit, now i can't even access my orders, so to me it's just all a massive waste of time!


I'll be stalking this page for the rest of the day as the payment on this order is in pending status and i can't complete it without access to my store backend!

Kind regards
James Cliffe

www.doubletapdesign.net

 

I cans