I am new to this forum so any help would be much apreciated.
I have made a site for someone and it has never been running right from the start.
Every time i put a test order through it goes through fine, as soon as a customer puts an order through, is shows on the oder list but there is no order confirmation email and the paypal account is not credited.
The only difference I can see between my orders and the really customer is the fact that I have not registered and a customer and for some reason, when I process an order it goes through as Paypal Express, but customers orders are coming through as Paypal_Pro_Mark.
I have not used cubecart before and really have no idea what is happening.
Order Problems
in Technical Help
Posted
Hi,
I am new to this forum so any help would be much apreciated.
I have made a site for someone and it has never been running right from the start.
Every time i put a test order through it goes through fine, as soon as a customer puts an order through, is shows on the oder list but there is no order confirmation email and the paypal account is not credited.
The only difference I can see between my orders and the really customer is the fact that I have not registered and a customer and for some reason, when I process an order it goes through as Paypal Express, but customers orders are coming through as Paypal_Pro_Mark.
I have not used cubecart before and really have no idea what is happening.
Any help on this would be amazing!!!
The website is www.rachel-george.biz