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PACRE

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Posts posted by PACRE

    Cant' login as customer

    in Technical Help

    Posted

    Hi SimChris

     

    I imagine it does and will, create millions ££££'s once it works, otherwise I would've given up months ago and just used ebay.

     

    My forte is in race engines, and one that works well wins, one that doesn't work isn't worth a toss, just like my cubecart at the present, where today's customer bought the same item from my ebay account.

     

    I have until the 19th to decide if this is going to be worth carrying on with as Ebay have offered 3 months free business shop then £10/month which over a year is less that CC.

     

    If it hadn't been for bsmither helping out the past week and already solving one software issue then I probably wouldn't be here now....

    Cant' login as customer

    in Technical Help

    Posted

    Hi bsmither

     

    Thank you for this information, I shall have to try to do this tomorrow as I've got several window open and have to despatch the items sold via ebay and not through CubeCart due to the issues at present.

     

    I do really appreciate your help and just wonder why CubeCart won't sort out their own software to encourage business rather that charge for something that doesn't even work.

     

    Regards Peter

    Customer not able to login and not receiving password retrieval inform

    in Technical Help

    Posted

    Hi bsmither

     

    Thank you for your reply here is the info from the available macros html content

     

    Macro Description Required {$EMAIL_CONTENT} This is required to display any contents Yes {$DATA.logoURL} The logo for your store No {$DATA.store_name} The name of your store No {$DATA.storeURL} The URL to the store homepage. No {$DATA.unsubscribeURL} The URL to unsubscribe. No

     

    Thank you for the information regarding getting a ticket, before subscribing, which is going to cost £150 I wanted to run this Cube Cart to see if it was a beneficial marketing/selling tool. 

     

    I have just had a customer try to purchase from the shop and then gone back to my ebay page an bought it from there instead due to the password/login issues so at present. I have invested a great deal of time setting this up, but I'm reluctant to invest in this financially until it works correctly

     

    Many thanks for your help

     

    Regards Peter


    ps Surely you would think that Cube Cart as a business would want to encourage people to use the product, and solve any issues themselves before charging a fee for it !!

     

    Does CubeCart or does the forum ever have a workshop day/weekend whereby people share ideas and how to make things run smoothly?

    Customer not able to login and not receiving password retrieval inform

    in Technical Help

    Posted

    Hi

     

    This is the code in the server which may be the issue if it is not sending the actual "Reset Password" link in the email.

     

    Regards Peter

     

    location: shop/admin/skins/default/templates/login.php

     

    File: 

    <!DOCTYPE html>
    <head>
      <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
      <title>{$LANG.dashboard.title_admin_cp}</title>
      <!--[if IE 7]><link rel="stylesheet" type="text/css" href="{$SKIN_VARS.admin_folder}/skins/{$SKIN_VARS.skin_folder}/styles/ie7.css" media="screen" /><![endif]-->
      <link rel="stylesheet" type="text/css" href="{$SKIN_VARS.admin_folder}/skins/{$SKIN_VARS.skin_folder}/styles/layout.css" media="screen" />
    </head>
    <body class="preauth-body">
      {include file='templates/common.gui_message.php'}
      <div class="preauth-wrapper{if !$SKIP_AD} preauth-wrapper-left-shift{/if}">
      <div id="logo"></div>
      <form action="{$VAL_SELF}" method="post" enctype="application/x-www-form-urlencoded" name="acp-login">
    <div id="login-box">
    {if isset($RECOVERY)}
     <h1>{$LANG.account.title_password_new}</h1>
     <div><span><input type="text" name="validate" id="validate" class="textbox required" value="{$REQUEST.validate}" /></span><label for="validate">{$LANG.account.validation_key}</label>:</div>
     <div><span><input type="text" name="email" id="email" class="textbox required" value="{$REQUEST.email}" /></span><label for="email">{$LANG.common.email}</label>:</div>
     <div><span><input type="password" autocomplete="off" name="password[new]" id="password" class="textbox required" /></span><label for="password">{$LANG.account.new_password}</label>:</div>
     <div><span><input type="password" autocomplete="off" name="password[confirm]" id="passconf" class="textbox required" /></span><label for="passconf">{$LANG.account.new_password_confirm}</label>:</div>
     <div id="login-box-foot">
       <span><a href="?_g=login">{$LANG.account.login_return}</a></span>
       <input name="login" type="submit" id="login" value="{$LANG.form.submit}" class="submit no-change" />
     </div>
    {elseif isset($PASSWORD)}
     <h1>{$LANG.account.forgotten_password}</h1>
     <div><span><input type="text" name="username" id="username" class="textbox required" value="{$USERNAME}" /></span><label for="username">{$LANG.account.username}</label>:</div>
     <div><span><input type="text" name="email" id="email" class="textbox required" value="{$EMAIL}" /></span><label for="email">{$LANG.common.email}</label>:</div>
     <div id="login-box-foot">
       <span><a href="?_g=login">{$LANG.account.login_return}</a></span>
       <input name="login" type="submit" id="login" value="{$LANG.form.submit}" class="submit no-change" />
     </div>
    {else}
     <h1>{if $SSL.state=='mixed'}<span id="login_ssl_switch"><a href="{$SSL.url}" /><img src="{$SSL.icon}" /></a></span>{elseif $SSL.state=='forced'}<span id="login_ssl_switch"><img src="{$SSL.icon}" /></span>{/if}{$LANG.account.title_login_acp}</h1>
     {if $TRIAL_LIMITS} 
      <p>
      <strong style="display: inline-block; width: 55px;">Version:</strong> CubeCart Lite (<a href="{$TRIAL_LIMITS.url}">Upgrade</a>)<br />
      <strong style="display: inline-block; width: 55px;">Limits:</strong> {$TRIAL_LIMITS.orders} orders / {$TRIAL_LIMITS.customers} customers / {$TRIAL_LIMITS.administrator} Administrator<br />
      </p>
       {/if}
     <div><span><input type="text" name="username" id="username" class="textbox required" value="{$USERNAME}" /></span><label for="username">{$LANG.account.username}</label>:</div>
     <div><span><input type="password" name="password" id="password" class="textbox required" value="{$PASSWORD}" /></span><label for="password">{$LANG.account.password}</label>:</div>
     <div id="login-box-foot">
    <span><a href="?_g=password">{$LANG.account.forgotten_password}</a></span>
    <input type="hidden" name="redir" value="{$REDIRECT_TO}" />
    <input name="login" type="submit" id="login" value="{$LANG.account.log_in}" class="submit no-change" />
     </div>
    {/if}
    </div>
    <input type="hidden" name="token" value="{$SESSION_TOKEN}" />
      </form>
    <!-- Include JavaScript last - YSlow! rates it better this way -->
     
      <!--[if lte IE 6]>
      <script type="text/javascript">
    {literal}var IE6UPDATE_OPTIONS = {icons_path: "http://static.ie6update.com/hosted/ie6update/images/"}{/literal}
      </script>
      <![endif]-->
      <script type="text/javascript" src="js/plugins.php"></script>
      <!-- Common JavaScript functionality -->
      <script type="text/javascript" src="js/common.js"></script>
      <script type="text/javascript" src="js/admin.js"></script>
      </div>
    </body>
    </html>

    Cant' login as customer

    in Technical Help

    Posted

    Hi bsmither

     

    I've gone into the server and this is the login php file, maybe this is where the issue is ?

     

    <!DOCTYPE html>
    <head>
      <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
      <title>{$LANG.dashboard.title_admin_cp}</title>
      <!--[if IE 7]><link rel="stylesheet" type="text/css" href="{$SKIN_VARS.admin_folder}/skins/{$SKIN_VARS.skin_folder}/styles/ie7.css" media="screen" /><![endif]-->
      <link rel="stylesheet" type="text/css" href="{$SKIN_VARS.admin_folder}/skins/{$SKIN_VARS.skin_folder}/styles/layout.css" media="screen" />
    </head>
    <body class="preauth-body">
      {include file='templates/common.gui_message.php'}
      <div class="preauth-wrapper{if !$SKIP_AD} preauth-wrapper-left-shift{/if}">
      <div id="logo"></div>
      <form action="{$VAL_SELF}" method="post" enctype="application/x-www-form-urlencoded" name="acp-login">
    <div id="login-box">
    {if isset($RECOVERY)}
     <h1>{$LANG.account.title_password_new}</h1>
     <div><span><input type="text" name="validate" id="validate" class="textbox required" value="{$REQUEST.validate}" /></span><label for="validate">{$LANG.account.validation_key}</label>:</div>
     <div><span><input type="text" name="email" id="email" class="textbox required" value="{$REQUEST.email}" /></span><label for="email">{$LANG.common.email}</label>:</div>
     <div><span><input type="password" autocomplete="off" name="password[new]" id="password" class="textbox required" /></span><label for="password">{$LANG.account.new_password}</label>:</div>
     <div><span><input type="password" autocomplete="off" name="password[confirm]" id="passconf" class="textbox required" /></span><label for="passconf">{$LANG.account.new_password_confirm}</label>:</div>
     <div id="login-box-foot">
       <span><a href="?_g=login">{$LANG.account.login_return}</a></span>
       <input name="login" type="submit" id="login" value="{$LANG.form.submit}" class="submit no-change" />
     </div>
    {elseif isset($PASSWORD)}
     <h1>{$LANG.account.forgotten_password}</h1>
     <div><span><input type="text" name="username" id="username" class="textbox required" value="{$USERNAME}" /></span><label for="username">{$LANG.account.username}</label>:</div>
     <div><span><input type="text" name="email" id="email" class="textbox required" value="{$EMAIL}" /></span><label for="email">{$LANG.common.email}</label>:</div>
     <div id="login-box-foot">
       <span><a href="?_g=login">{$LANG.account.login_return}</a></span>
       <input name="login" type="submit" id="login" value="{$LANG.form.submit}" class="submit no-change" />
     </div>
    {else}
     <h1>{if $SSL.state=='mixed'}<span id="login_ssl_switch"><a href="{$SSL.url}" /><img src="{$SSL.icon}" /></a></span>{elseif $SSL.state=='forced'}<span id="login_ssl_switch"><img src="{$SSL.icon}" /></span>{/if}{$LANG.account.title_login_acp}</h1>
     {if $TRIAL_LIMITS} 
      <p>
      <strong style="display: inline-block; width: 55px;">Version:</strong> CubeCart Lite (<a href="{$TRIAL_LIMITS.url}">Upgrade</a>)<br />
      <strong style="display: inline-block; width: 55px;">Limits:</strong> {$TRIAL_LIMITS.orders} orders / {$TRIAL_LIMITS.customers} customers / {$TRIAL_LIMITS.administrator} Administrator<br />
      </p>
       {/if}
     <div><span><input type="text" name="username" id="username" class="textbox required" value="{$USERNAME}" /></span><label for="username">{$LANG.account.username}</label>:</div>
     <div><span><input type="password" name="password" id="password" class="textbox required" value="{$PASSWORD}" /></span><label for="password">{$LANG.account.password}</label>:</div>
     <div id="login-box-foot">
    <span><a href="?_g=password">{$LANG.account.forgotten_password}</a></span>
    <input type="hidden" name="redir" value="{$REDIRECT_TO}" />
    <input name="login" type="submit" id="login" value="{$LANG.account.log_in}" class="submit no-change" />
     </div>
    {/if}
    </div>
    <input type="hidden" name="token" value="{$SESSION_TOKEN}" />
      </form>
    <!-- Include JavaScript last - YSlow! rates it better this way -->
     
      <!--[if lte IE 6]>
      <script type="text/javascript">
    {literal}var IE6UPDATE_OPTIONS = {icons_path: "http://static.ie6update.com/hosted/ie6update/images/"}{/literal}
      </script>
      <![endif]-->
      <script type="text/javascript" src="js/plugins.php"></script>
      <!-- Common JavaScript functionality -->
      <script type="text/javascript" src="js/common.js"></script>
      <script type="text/javascript" src="js/admin.js"></script>
      </div>
    </body>
    </html>

    Customer not able to login and not receiving password retrieval inform

    in Technical Help

    Posted

    Hi again!

     

    I still do not have an answer to the problems which are related it seems:

     

    Customer can not login

    (receiving The following errors were detected:

    • Invalid Username and/or Password)

     

    Customer does not get password retrieval information.....lines missing in email .... like this

    PACRE.jpg

    http://www.pacre.co.uk

    Kind regards,

    The PACRE ONLINE SHOPStaff
    http://www.pacre.co.uk/shop

     

    I must be losing customer's daily as I'm selling items on ebay every day but nothing on CubeCart where the same items are listed cheaper than on ebay!!

     

    Please help !

     

    Thank you .... ps I have added cubecart ref: info on my signature

    self hosted images

    in Technical Help

    Posted

    The file manager will let you upload 4 at any time.

     

    This is long winded, but I just had to change my image filenames and folder locations which is very tedious, but the good thing was that the database automatically reconfigured the products to the new image name, which is a huge bonus, and relieved about.

     

    I found though that I can't edit the image folder filename ! which is a real pain as the order of folders is totally different to the category ordering list.

    Cant' login as customer

    in Technical Help

    Posted

    Hi Staff

     

    It works fine on yours, I was able to create a customer registration and log in, then I tried to get password recovery which also worked.

     

    It just doesn't do this on mine

     

    www.pacre.co.uk/shop

     

    I did notice on yours CC5 what's that all about mine doesn't have that?

    self hosted images

    in Technical Help

    Posted

    Hi santeeswapper

     

    Yes I agree uploading images and matching them to the product is so time consuming and should be modified in an upgrade

     

    I don't know if this will help, but I rename my files with the same name as the product key, then when identifying the images in the product listing I have 2 pages open so I can refer to the "General" page as well as the "image" page

     

    Regards Peter

    Cant' login as customer

    in Technical Help

    Posted

    DITTO

     

    I have set myself up as a Demo customer and find that I can't log in again !!

     

    I sent myself a password reminder which did not give the password  ??

     

    Then I went into the customer settings and noticed that CubeCart didn't save the password, I re-entered one and "saved" but when I went back into the customer details I found that the "password" was BLANK. 

     

    Please can you help?

    Customer accounts

    in Technical Help

    Posted

    Hi, yes I have the same issue (if I am reading this correctly)

     

    I want to allow customers to purchase a product (or preferably more) and not have to register, (register by choice) this is for 2 reasons:

     

    1 - most people myself included when they that they have to register, they don't have time and just skip to another supplier

    2 - competition in my field is high and the need to register will put potential customer's off and just go elsewhere

     

    I am still in the early stages of selling thus still on lite version although the site has up for some time, I think it is the registration that has prevented sales

     

    If I can remove this registration process hopefully sales will increase and then upgrade to the full version of cubecart

     

    Please can you help me to give customers the choice not to have to register

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