MarlineSim

For some reason I can not find the error log!

Where do I find the error message. Under Cubecart or on my server?

Ok bsmither! I think I did it right. Now what do I do? Thanks!!

bsmither, How do I create an error log? Thanks

My customers are getting a 500 error, when trying to view my website from their mobile or tablet. I had to make a pic, to show them how to be able to view my websites. Is there a fix for this issue? I see there is a mobile app for ver. 5, but I'm running ver. 6.

How do I get the AddThis social plug to show on my website, after I did and automatic install token.

I keep getting 500 internal server errors. How can I fix this issue? Also received a message from my server that said, automated scan of the "my" account and discovered software installed on this account contains known vulnerabilities. These vulnerabilities have been fixed in a newer version of the software. Upgrading the software will address the issue: Back up your site. Update the software to the latest version Updating plugins, themes or other addons at the same time is good practice.

Thank you for hiding that. I'm trying to revert back, undo the upgrade. So the information will not be the same. This is a new server, so I'm kinda lost as far as the settings go. I will contact my server in the morning, and see if they can help me get my original sight back. Thanks again!

I did what you said to do, and still getting the error.

I used cpanel to up grade. It said it was upgraded! But I cant open the sight. I reinstalled. And it said to change or make sure After completing the script upgrade process please delete the setup folder: /home/peabodys/public_html/setup/ Also apply safe permission to the config file : /home/peabodys/public_html/includes/global.inc.php What are the permissions suppose to be set to?

After upgrading it said to remove setup and change permissions. But I forgot to do that, and I can't remember which ones to remove, and which permissions to change. I did do a backup, but do not know how to restore it.

Thanks for responding. I'm a little rusty on cubecart, last used before 6.0 was 3.0, Lol! But what if after upgrading... How about if I did not remove the setup file? And change the permissions?

I tried to upgrade from 6.0 to latest, and now I can not get back in my store. I'm getting a 500 Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log. Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.