Dave Co
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Posts posted by Dave Co
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Yep all above my level sorry, I've rolled the installation back to 6.1.0 so i can print orders.
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yes please
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Yes I think so I added the error log script and went to print and this was the log above, it is also adding a php file to the files folder but not deleting it
sorry for sounding vague not very good on this sort of thing
its called print.6438e83688d4f3313319f22736559081.php
it appears to be the invoice details
have added the file but taken out personal details text
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Yes I think so I added the error log script and went to print and this was the log above, it is also adding a php file to the files folder but not deleting it
sorry for sounding vague gents not very good on this sort of thing.
I have even tried a clean install of cubecart and database v6.1.1 and added a test product and tried to print and it is still the same. the hosting team cannot work it out they say everything is fine,
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Hi i have added the error log thank you
line 311 is : $extension_updates = $GLOBALS['db']->select('CubeCart_extension_info', false, array('file_id' => array_keys($extension_updates)));
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Hi I have recently updated cubecart from version 6.1.0 to 6.1.1 and after receiving a cart order I tried to print an invoice and it is return the below server error.
Internal Server Error
"The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator at [email protected] to inform them of the time this error occurred, and the actions you performed just before this error.
More information about this error may be available in the server error log.
Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request."
I have been on with my web hosting team and they cannot find any error on their side. If I reinstall version 6.1.0 it works fine.
can anyone provide some assistance with this please
Unable to print invoice after upgrade
in Technical Help
Posted
I think we have found the issue it appears that the install has changed the permissions to the files folder from 755 to 775 and stopping it printing.