[how to you get a phone respons]

I've been trying to get hold of sales at cubecart for more than a week and have been leaving messages with my contact number and nothing, does anyone work there, is this costomer service or customer dis-service

Submit a sales ticket, then you can arrange a chat if you need to talk to someone either in the UK or US. Remember they are in different time zones.

[temporary downgrade from cc4 to cc3]

Any reason you can't restore the files and database you've backed up? The place for third-party services is the third-party forum, you'll find the experts you need over there.

[Cart News & Announcements]

Have you submitted a bug report? this is an issue for the dev team ;)

[New google feed requirements]

There is now a solution available through cubecartforums.org.

[Multiple coupons]

Well, it seems that there are some definite bugs in the DB upgrade scripts. After having done a complete manual upgrade of the DB and correcting those bugs coupons are working as they should be. I'll post my findings regarding these upgrade bugs separately.

Please report them in the bug reporting system, thanks.

[So many upgrade problems - Here's why]

You need to submit this as a bug in the bug reporting system, that would be more helpful thanks.

[gateway page refresh issues]

Why use an iframe and not a proper integrated module? Which payment provider are you using?

[Orders missing from admin panel]

Hello,

Thanks for your response. The admin interface shows the version as 3.0.2.

Regarding payment gateways, we use many including Paypal, Verisign, Worldpay etc and a few more.

Thanks.

Wow, that's old. Assuming you've not recently changed any code, have you asked your hosting company if they have upgraded anything on the server recently?

You really need to upgrade. Your options are either to ask a third-party provider to upgrade your store, or upgrade to v4 or v5. V3 is no longer officially available.

[Orders missing from admin panel]

Yes clarification on whether you are using v3.0.2 or v3.0.20 is very important. If you're using v3.0.2, your best course of action is to first upgrade to v3.0.20 and then see if you still have a problem.

[Check user login status]

WOW

Thank you so much for this post.

Your right so many posts go unresolved in this forum is frustrating as there is very very very little help out there unless your ready to show serious $$$.

I get the feeling some people (not all) in the cubecart forum/community world suffer from "PRIDE OF KNOWLEDGE" syndrome which is a shame.

A lot of cubecart community is money orientated not just with regards to the purchase itself of the cart but the fact that there is very little documentation / tutorials with rergards to api and function calls etc which creates a market for people "in the know" to create mods and then this creates a market place for developers.

I really appreciate your help for posting this as I have been struggleing for hours. You have helped at least one person ) thank you

You're welcome to dedicate some of your spare time to helping us out here.

[New google feed requirements]

There will be a third-party solution available soon at cubecartforums.org.

Please keep us up-to-date. I'm sure a lot of us sell a lot through the Google Feed!

Best for you to monitor cubecartforums.org ;)

[New google feed requirements]

There will be a third-party solution available soon at cubecartforums.org.

[CC5 trial key]

Where do I get it?

Through the CubeCart control panel checkout.

[cubecart pagination is duplicating meta descriptions / damaging indexi]

By trying to stop it indexing the multiple pages of a category, you're restricting a large portion of your site from being indexed. I don't think the warning will cause any problems, best to leave it as it is.

[Areas - Database Problem]

Moved to v5 Support.

I assume resolved then?

[My thoughts on CubeCart v5]

I have gone through the process of paying for the software license together with the copyright removal tool but have not received any confirmation ?

When did you order? Your post was made at 1am, and take into account they work 9am to 5pm I believe orders are completed manually.

[Moving on]

Sorry to see you're leaving, best wishes for the future.

[My thoughts on CubeCart v5]

To say I'm displeased with this version is an understatement. They charge over £100 for a licence and don't even bother to write documentation for it. This is a joke. And am I right in thinking you have to pay more money to stop CubeCart injecting that horrible "eCommerce Software by CubeCart" line before your template's closing <body> tag? I buy a licence and my store's still being used as an advertisement vehicle. Fantastic.

The copyright removal option has been a feature of CubeCart for many many years.

[feed for play.com]

This is not the place to ask. You should post in the third-party forum. This forum is for core product community support only.

[Customer Data Bug]

Never come across it before.

[Customer Data Bug]

What version of v4 are you on?

[Customers who bought this also bought…]

"It's v5. Nothing from v3 and v4 is compatible. " yeah that would have been nice to know before purchasing the upgrade but over and done with and too far to turn back.

It has been a much discussed topic on how different it is to previous versions.

[Important CubeCart v3 Security Announcement]

Hi All,

Sorry to ask this but I cannot see the v3.0.20 download link in my dashboard.

Is this version still available for download?

Thanks

Dave

No, it's been discontinued.

[Store Problems - Buy button and admin]

Clear your browser cache and try again. You will need admin access to fault find.

[Store Problems - Buy button and admin]

Firstly I'd say check your global file to ensure you have the slashes in the correct places. Test the store using a shipped skin to eliminate your skin from being a cause. Then do the same with the SEO mod, disable that and test.