GeorgeScaife
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Posts posted by GeorgeScaife
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Print order form works just fine. And I suppose I meant Flash. I know I had to change the version in a line in a script.
http://forums.cubecart.com/topic/44261-transfering-please-wait-error/
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Print order form works just fine. And I suppose I meant Flash. I know I had to change the version in a line in a script.
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FirstData settings look right.
We had a problem very similar to this at a_gateway which was caused by a Java version issue earlier in the year.
I'm at a total loss. We've not changed anything nor has our host. Do you think this could be Java biting us again? Will upgrading resolve the issue?
George
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bsmither, if you have the time and inclination, please go this URL: http://gscaife.powweb.com/shipstore/
(I can send you login credentials so you won't have to create an account)
Select an item to purchase and "add to basket", click "view basket", click "checkout", on the View Payment Page select "PBR FVA Ship's Store" and click "Continue". The next screen will be an internal server error.
This is occurring at the point where the customer should be transferred to the page where they can verify their shipping address, etc, and prior to the jump to the gateway to our card handler. At least I think that's right.
Our hosting service denies any updates/changes to PHP and/or MySQL and this started just yesterday completely out of the blue. Could this be CC v5.0.8 issue java?
I got this reply from our hosting service:
Hello,
Thank you for contacting support.
I am sorry to know that you had to experience Internal Server Error while accessing your website. I tried to check for this issue. However, I was able to access the website without any error. Please verify this from your end. If issue persists again please get back to us with the screenshot of the error page that you are receiving. So that we can escalate this issue to our engineers for further investigation.
To learn more about taking screenshot, please go to: http://en.wikipedia.org/wiki/Screenshot .
Yes, you can check error log for your website. Please follow the link to Check Error Logs: http://www.powweb.com/controlpanel/cgiManagement/cgiErrorLog.bml . (Been there, done that. Absolutely NO HELP)
No, we have not applied any changes/updates to PHP and/or MySQL recently.
For any further queries please feel free to contact us. We are available 24x7. We are also available through Chat at: http://www.powweb.com/chat .
Thank you,
Janet M
PowWeb Customer Support
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I agree. I'll have to get with PowWeb (wish me luck) and see if they've made any changes. I don't know where to look for those logs but I'll give it a try and see what I can find.
Thanks bsmither!
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Yesterday afternoon we had a problem crop up.
At the Choose Payment Method (https://gscaife.powweb.com/shipstore/index.php?_a=gateway) we suddenly have starting getting the following error:
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Our server is not reporting any errors.
We are currently on version v5.0.8, php 5.2.17, MySQL 5.0.51a.
Any help in correcting this problem will be greatly appreciated!!
George -
Go to the language definitions.xml file and search for "transferring". Note which type of language file that is - the file is divided into different sections. Then go to Admin/Language/your language and find that section in the drop down. Make your wording edit there, rather than in the definitions.xml file, so it will not be over-written in the next upgrade.
Thanks Dirty Butter!! Exactly the fix I needed!
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https://forums.cubecart.com/uploads/monthly_04_2013/post-70753-0-58135300-1367011373.pngTo anyone:
Basically I need to eliminate the "transferring, please wait" and force my users to click the "proceed" button. (screen attached for clarity). What file to I need to modify change the text on the screen "transferring, please wait" to "Click the proceed button to continue"?
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Anyone have a cure or workaround for this issue?
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I've bodged it for now by changing the CONTINUE button to say click to continue and removed the text "transferring please wait" so animated transfer bar still shows but looks like you have to click to proceed.
We're having the same issue with v5.0.8. What script or module did you mod to accomplish this? Our store is primarily for Vietnam era veterans and this little problem is really making our customers crazy!
Ok. No. Interesting.
It is a known issue that CC52X does not play well with jQuery greater than 1.7.X. You may find several of of the drop-down selectors don't work.
Hello bsmither,
Do you have another workaround for this issue in CC5.0.8? jQuery is currently 1.7
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Thanks bsmither! Changing that line from 1 to 1.7 resolved the issue!!
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You don't change the '1' to a '7', you make it '1.7'. Do that and it will all work.
Leave the jqueryui entry alone.
Thanks Sir William! That little change resolved the issue! The URL posted up top has the "1" in "1.7" truncated on my screen!!
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I changed the /admin/skins/default/templates/main.php from:
<!-- Include JavaScript last - YSlow! rates it better this way --><script type="text/javascript" src="https://ajax.googleapis.com/ajax/libs/jquery/1/jquery.min.js"></script><script type="text/javascript" src="https://ajax.googleapis.com/ajax/libs/jqueryui/1/jquery-ui.min.js"></script>To:
<!-- Include JavaScript last - YSlow! rates it better this way --><script type="text/javascript" src="https://ajax.googleapis.com/ajax/libs/jquery/7/jquery.min.js"></script><script type="text/javascript" src="https://ajax.googleapis.com/ajax/libs/jqueryui/1/jquery-ui.min.js"></script>and nothing changed, the titles and tabs all change, it's just the center area where the content for that page should be that shows the loading image and nothing else. Tried Safari and Google browsers.I THINK we're on CC version 5.1.1 - in any event we're still not able to use the admin control panel.Any other suggestions?Thanks!! -
Not sure what version we're using but getting same problem at http://gscaife.powweb.com/shipstore/index.php - Looked at /admin/skins/default/templates/main.php but the jquery is not there. Help please!!
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Logged into CC Admin today and all I get is a "Busy bar" constantly. Any ideas? Nothing has been changed by me! Tried to upload a screen shot but keep getting an error.
Thanks!
George
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Thanks1 I'll see if I can figure that out this evening!
George
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I'm having the same issues with 3.0.10 - where can I add text tell my customers to NOT use zip+ addresses?
We've just started putting our store together and this is my first experience with CC. Everthing has been pretty smooth until this reared its head.
George
www.pbr-fva.org
admin2pbr-fva.org
500 Internal Server Error
in Technical Help
Posted
Thanks! I'm not sure how this suddenly "popped up", but you saved our bacon!! Everything appears to be "normal" now and the store is open for business.
Thank you sir!