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cubehelper

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Posts posted by cubehelper

    Admin login error

    in Install & Upgrade Support

    Posted

    Looks like the latest Firefox is ok but IE 11, Chrome and Edge I am still getting the same error after ctrl F5 and clear cache.

     Usually the cookie is not able to be set due to javascript is not turned on or security feature but all my browsers the javascript is enabled.

    Admin login error

    in Install & Upgrade Support

    Posted

    Hi,

      I am running 6.0.6 on my Windows 10 PC and I getting this error trying to logon. After re-install, the error went away but next day, this error came back.

    Security Alert: Possible Cross-Site Request Forgery (CSRF) or browser back button used.

      Anyone know how to avoid this error or disable it locally?

     

    Thanks,

    -John

     

    License Error

    in Install & Upgrade Support

    Posted

    Hi,

    I am using the trial version which I signed up for today. As I understand it, I have 14 days to try it out. I've just uploaded and installed the software but I got this message:

    License key error 5. Your license key has expired. A new license key is required which you may be able purchase from http://www.cubecart.com.

    I started my trial today, so I know my trial period isn't up. Why am I getting this error and how can I fix it?

    EDIT: I fixed the above error but now I've got this message:

    License key error 4. License key doesn't match key.php file. The value of $glob['license_key'] in includes/global.inc.php may be incorrect. Please visit http://www.cubecart.com for support.

    I've submitted a ticket to support but if anyone has any idea of how to fix this then please spill the beans.

    Thanks.

    I got the same error. License key error 4 and I'm a customer with paid version of v4.0

    It was working fine the day before.

    Thanks

    Add new category issue

    in Install & Upgrade Support

    Posted

    Hello,

    I tried to add a new category by entering a category name and description. I got the following error:

    MySQL Error Occured

    Error Message:

    1366: Incorrect decimal value: '' for column 'per_ship' at row 1

    There are no place to set the fields: per_ship, item_ship, item_int_ship and per_int_ship.

    I modifed the admin/source/categories/index.inc.php to bypass this issue:

    $record["per_ship"] = $db->mySQLSafe( !isset($_POST['per_ship']) ? 0.0 : $_POST['per_ship']);

    $record["item_ship"] = $db->mySQLSafe( !isset($_POST['item_ship']) ? 0.0 : $_POST['item_ship']);

    $record["item_int_ship"] = $db->mySQLSafe( !isset($_POST['item_int_ship']) ? 0.0 : $_POST['item_int_ship']);

    $record["per_int_ship"] = $db->mySQLSafe( !isset($_POST['per_int_ship']) ? 0.0 : $_POST['per_int_ship']);

    Please advise

    stockWarn issue when adding new product

    in Install & Upgrade Support

    Posted

    Hello,

    I'm getting the following error when adding a new product,

    MySQL Error Occured

    Error Message:

    1264: Out of range value adjusted for column 'stockWarn' at row 1

    There is no field to select regarding the stockWarn in the product page.

    I had to do the following hack to admin\sources\products\index.inc.php file to bypass this issue,

    $record["stockWarn"] = $db->mySQLSafe( !isset($_POST['stockWarn']) ? 0 : $_POST['stockWarn']);

    Please advise.

    Thanks,

    -Cubehelper

    Text field default issue

    in Install & Upgrade Support

    Posted

    Hello,

    I'm currently using MySQL 5.0.27 and it's not allowing the TEXT field to default to ''. As a result, the following tables doesn't install:

    CubeCart_sessions

    CubeCart_cats_lang

    CubeCart_category

    CubeCart_order_inv

    Two questions:

    1. Does the TEXT fields in the above tables have to be NOT NULL DEFAULT ''?

    2. Is there a way to change a setting in mySQL to accept '' for TEXT field? I tried to google this but no luck.

    Thanks,

    Cubehelper

    Error on the home page

    in Technical Help

    Posted

    Do you happen to be on a Windows server? Or perhaps is your MySQL server running on windows?

    I was able to figure out the problem. The problem is some of tables were not installed by the installation script. Any tables with Text columns default to '' caused a problem because mySQL is complaining that you can't default to blank for Text field. I got this error when I tried to manuallly the tables like cubecart_session table. I have mysql version 5.0.27 installed on my Windows Server.

    My site issue now is I can't get into the admin tool. I got 404 error. Any ideas?

    Thanks,

    -John

    Error on the home page

    in Technical Help

    Posted

    I just installed the latest version of beta but when I tried to access the home page,

    I got the following error:

    MySQL Error Occured

    Error Message:

    1146: Table 'cubecart_v421.cubecart_sessions' doesn't exist

    SQL:

    SELECT sessId FROM CubeCart_sessions WHERE sessId=''

    Doesn't this table suppose to be created during installation?

    -John

    I just installed the latest version of beta but when I tried to access the home page,

    I got the following error:

    MySQL Error Occured

    Error Message:

    1146: Table 'cubecart_v421.cubecart_sessions' doesn't exist

    SQL:

    SELECT sessId FROM CubeCart_sessions WHERE sessId=''

    Doesn't this table suppose to be created during installation?

    -John

    Does anyone else have this issue?

    -John

    Fatal error using Paypal express checkout

    in Technical Help

    Posted

    All,

    I got the API username and API password from Paypal and enable the Paypal Express Checkout. When I tried to test it out, I got the following error:

    Fatal error: Call to undefined method SOAP_Fault::getAck() in

    /export/home/cu/cubehelper.com/public_html/modules/gateway/ExpressCheckout/transfer.inc.php on line 114

    I'm using the latest version of cubecart v3.14.

    Any help will be appreciated.

    Thanks,

    -John

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