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NARD

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Posts posted by NARD

  1. On 6/27/2016 at 6:04 PM, bsmither said:

    Creating an <iframe> in the product's description can be done, as there is a toolbar button (second row, far right, looks like a globe) to insert the <iframe>.

    The editor pops up a dialog box asking for the <iframe> details of the source document. That tells me the <iframe's> source document will have to be constructed by you, containing whatever code is necessary to launch the Youtube viewer.

    I would have to assume the plugin has completed all this prep work and all you need then is the video ID and to decide where to show the video. From the plugin product images, I see it can be placed in the Category, Product, and Document (including Homepage document) area. The plugin might be able to be modified to put a video other places, like the Registration page or, Checkout pages.

    Thank you for your reply. Yes, that button you mentioned is the one was trying to use with the embed code from the Youtube video, which would not work for me. But I somply took that same mentioned above embed code and and inserted it in the source code for the product description and the video player was there on the front end. I should have thought of that in the first place.

    Thanks again,

    -Joe

  2. The Zend Guard/Optimizer has not been released for PHP 5.4 (according to their site as of this writing).

    Therefore, you will need to convince your hosting provider to support your hosting package for the ionCube 4.2.x loader.

    You need to make one edit to the file /includes/global.inc.php: make sure the $glob['encoder'] equals 'ioncube'.

    Thank you for this information. The global.inc.php file already references 'ioncube' as you describe it. I will have to look into the support for ioncube 4.2.x loader.

  3. My hosting service will be no longer (after April 2013) be supporting PHP 5.2 and have 5.4 already available. What will I have to do with the Cubecart software to make the upgrade to 5.4? I believe there is something to do with the Zend loader which are either 5.2 or 5.3 in the files included with CC5.1.5. package

    Thanks for any help,

    NARD

  4. I can't help, as we don't sell digital products. But I did try to set up one just to see what happens.

    On my 5.1.1 store using a CC skin I uploaded a large .png file and a small .jpg file. The png shows in the File Manager, but not in the files directory. The jpg file does show in files.

    When I added the jpg as a digital download to a product the icon on the Products list shows it's a digital download product.

    But after going through the purchase process, setting it as paid, there is no sign that a download is available. The email implied there was a download by saying if I had ordered any physical products they would be delivered shortly. But there was no link to the download in the email, or in the customer's account page for downloads.

    Thank you for doing your experiment - you appeared to have different result than I.

    Question: were you able to select one of you files within the product page? As i mentioned, a file selected in my attempt would not show selected after a 'Save' - that's why I believe nothing actually downloaded after clicking on the 'Download' icon in the 'My Downloads' page.

  5. Ref: CC5.1.1

    Digital download files stored in the default directory /files (no custom path)

    No errors in the maintenance logs

    My first experiments with digital downloads:

    The entire process appears to work except on the product page, under the 'Digital' tab, I click on the desired file; the 'X' becomes a green check mark; but after saving & rechecking, all the files in the download list are again unchecked.

    I can go through the process of purchasing the digital item, but nothing downloads after clicking on the download icon on my front-end account page (I believe because no file was truly associated with the product).

    I checked other digital download problems shown in this forum and see none that are similar to this.

    Can someone tell me what is wrong - Why can I not select a file?

    NARD

  6. Although I purchased the key to remove all branding I still have the CC icon where the URL is - how can I remove it?

    Hi,

    Try replacing the CubeCart favicon.ico file in your root directory with your own favicon.ico.

    -NARD

  7. My store uses 'Category' method to calculate shipping.

    Begun to offer free domestic (US) shipping for book categories. Simply made all domestic shipping charges in the appropriate categories $0.0 and left the International settings as is.

    Today received an order for a book from Denmark in which no shipping charges were charged. I rechecked all my book categories and confirmed that the International charges were still programmed there.

    Any thoughts?

    Update:

    I noticed that I didn't have Denmark on the list of International countries. Is that the problem? I have always thought that orders from unlisted countries would simply not be allowed.

    Please - someone,,,,

    NARD

  8. Hi, i am trying to implement Google Checkout in cubecart 5 and have entered my Google Checkout Merchant ID as stated, but when a customer clicks on the Google Checkout button it just hangs on white blank page.

    In the Google Checkout plugin settings there are 2 boxes. 1st box is where you enter the Merchant ID but is there anything that should go in the 2nd box?

    Any help would be much appreciated.

    Hi, The merchant key goes into the second box.

  9. I have done that already, and that doesn't work, you need to enable the T&C in the documents section of Admin, but in doing so you end up getting the T&C on the horizontal menu bar. If you disable the T&C in the Admin/File Manager/Documents, and still have it set for the customer to tick the T&C agreement on purchase, if that customer clicks on the link to read the T&C it only takes him to a blank page with the cart..

    What I'm trying to achieve is not to show the T&C in the Horizontal Menu but still show if the customer wants to read the T&C before they Proceed with either the registration or the purchase of the product.

    DazmanJunket

    I see what you mean! Sorry; I should have read more closely. It looks like something that should be reported as a desired feature (or possibly - a bug?).

    I hope someone will help you with this.

  10. Hi,

    I have searched through the forum trying to find a way to disable T&C showing on the menu bar, but still show the page when a customer registers or purchases a product.

    So far I have edited the T&C page to show our terms for purchase etc, when a new customer goes to register the T&C check box shows, which also links it to the page, when clicking on the page to read the T&C nothing appears, unless I enable the status within Documents, but when doing this it shows it in the menu as well.

    Running CC5 Version 5.0.4

    Any help would be great even if it's slight nudge in the direction of the files that need to be edited.

    In your admin/Store Settings select the Layout tab and find the "Disable terms & conditions checkbox on checkout" in the "Layout" section.

    -NARD

  11. So it would appear that due to the way the cache system works when you print an order using google chrome it will try and display a preview.

    However the file gets created and destroyed resulting in no file being available to actually print.

    The solution is this. Right click on the chrome.exe file which is used to start the browser on your computer. Click on properties and then modify the target adding after the chrome.exe --disable-print-preview

    Please note you should have one space after chrome.exe

    So it looks like this

    C:\Users\User Name\AppData\Local\Google\Chrome\Application\chrome.exe --disable-print-preview

    Save the change and restart chrome and the print order will now work as it should.

    Hennaboy,

    Just finished testing a transaction using PP Pro which worked fine except when clicking Print Receipt, I received a recursive error from Chrome. Would this be similar to what you describe above? That would not be good since it is on the customer end of the deal!

    -NARD

  12. I have these and just trying to see if some one may know why

    Today, 08:57 File: [customers.index.inc.php] Line: [435] "SELECT `group_name` FROM `CubeCart_customer_membership` AS M INNER JOIN `CubeCart_customer_group` AS G WHERE G.`group_id` = M.`group_id` AND M.`customer_id` = 1;" - Table 'aviation_shop.CubeCart_customer_membership' doesn't exist

    Today, 08:54 File: [customers.index.inc.php] Line: [435] "SELECT `group_name` FROM `CubeCart_customer_membership` AS M INNER JOIN `CubeCart_customer_group` AS G WHERE G.`group_id` = M.`group_id` AND M.`customer_id` = 1;" - Table 'aviation_shop.CubeCart_customer_membership' doesn't exist

    Today, 00:13 File: [customers.index.inc.php] Line: [435] "SELECT `group_name` FROM `CubeCart_customer_membership` AS M INNER JOIN `CubeCart_customer_group` AS G WHERE G.`group_id` = M.`group_id` AND M.`customer_id` = 1;" - Table 'aviation_shop.CubeCart_customer_membership' doesn't exist

    MrG (or anyone)- did you ever get a solution to this problem?

  13. Hi All,

    When I try to export the catalog, nothing happens. I just see a blank page. And ideas or suggesting on how to fix this?

    We are running CC5 v5.0.2

    Thanks,

    Jen :)

    I had a similar problem - just a vacant spreadsheet or text file. I had to enter every product page in the admin and re-save it. Try that with one product and see if that one item shows in the catalog file export.

    I've since given up on 5.01 and gone back to v4 until all the bugs are removed.

    Please let me know if this works for you.

    -Joe

  14. Our version 3.0.20 cart had free shipping for orders over $50. It didn't transfer in the upgrade process to version 5. We can't see where to set it up. Can you help?

    I believe the $50, as in your example, would be entered in the unlabeled field just below the "Name" field in the Free Shipping Method configuration. I tried it with $10 entered there. I set in the Flat Fee method config 5.00 plus 2.00 for handling. I tested with a product with a price over 10.00 and the cart calculated 0.0 for shipping. A single 8.49 item charged 7.00.

    Hope this helps.

  15. With V4, over the last 4-5 years, I used the Category method for calculating shipping charges. With 5.0.0 (and with my previous experiments with RC1 & RC2), the category charges are not brought to the check out process. There is only a drop down box with the label in bold italics, "Category" and a value of $0.00. If I include a handling charge to the category shipping configuration, that value alone will present itself to the checkout process.

    The Flat Rate and Per Item methods appear to work correctly. (I am reluctant to post this since I've seen no other similar issues posted here or on the Mantis site).

    -NARD

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