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Showing results for tags 'order issue'.
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So I noticed yesterday that a few orders in my order list say "cancelled". I didn’t set them to it so obviously CubeCart had to have set them to it. This morning I noticed two more orders in the last 24hr that show up as "cancelled". I noticed that I have about 50+ orders that have been cancelled. The issue is(kind of) - I still got a payment - I sent out product - the order as far as I can tell was never "cancelled". I checked my PayPal for an order a few days ago that shows up in my order list as cancelled; and in PayPal I still received funds. First off - I don’t want to end up sending anyone free product. Secondly - has anyone seen this/had this happen to them?
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- cancel order
- order cancelled
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